Data Analyst

Lead Data Analyst RoleLead Data Analyst RoleLocation: Charlotte, NC / Jersey City, NJWork Arrangement: HybridClient Industry: BankingDuration: 12-18 MonthsSchedule: Monday to Friday, 8 AM – 5 PM ESTMust-Have Skills10+ years of technical data analytics / production analytics experience.Strong hands-on experience with SQL, Tableau, Power BI, Alteryx, Python/Pandas, and ServiceNow.5+ years of production support and incident analytics experience, including root-cause analysis and stability improvements.Proven experience building dashboards, KPIs, analytics, and reporting from the ground up.Experience analyzing incident volume, MTTD, MTTR, monitoring/observability, and operational data.Strong executive communication skills with experience presenting analytics and recommendations to leadership.Experience partnering with Production Support, SRE, Development, and Application teams.2+ years of practical experience with AI-assisted tools, such as MS Copilot, GitHub Copilot, or similar.Nice to HaveFinancial services / banking experience.SRE, reliability engineering, or observability experience.Experience with Splunk, Dynatrace, Datadog, Grafana, or similar tools.ServiceNow Performance Analytics experience.Experience analyzing application logs, events, and alerts.Proven results improving incident volume, MTTR/MTTD, or application stability.CompensationHourly Rate: $60 - $65 per hour This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)About UsAt Collabera, we don't just offer jobs—we build careers. As a global Visionary in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.