Contact Center Technology Engineer
ICONMA
Our client, a IT Services and Consulting company, is looking for a Contact Center Technology Engineer for their Columbus, OH / Phoenix, AZ location.
Responsibilities:
- Design, build, and enhance custom applications and services for Genesys Cloud CX
- Integrate AI-driven capabilities within the contact center ecosystem
- Manage the full development lifecycle, including deployment through CI / CD pipelines
Requirements:
Top skill(s):
- Genesys Cloud CX
- Python
- Contact Center
- Hands-on experience with Genesys Cloud CX, including routing and APIs
- Proficiency in JavaScript, TypeScript, and Python
- Experience with frontend frameworks like React and backend platforms such as Node.js or Python
- Familiarity with AWS cloud services and CI / CD tools
- 8.00 Years of Experience
Skills:
- Category Name Required Importance Experience
- EPS_NEW Contact Center Experience Yes 1 6 + Years
- QEA_NEW Genesys Cloud CX Yes 1 6 + Years
- Software Skills Python Yes 1 6 + Years
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Vacancy posted 2 days ago
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