IT Tech

CONTACT INFORMATION Employee Type Full Time Non-Exempt Name Ambur Davis PURPOSE OF POSITION Provide technical and administrative support for laptops, printers, associated gear and a variety of application software. Resolve end users connectivity and system issues. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide laptop administration, configuration and repair (including identification and replacement of hardware components) in support of company’s end user base. Perform Windows Systems Administration for all workstation platforms. Create user Active Directory and Email accounts. Add new systems to the network and domain. Set file and folder permissions. Troubleshoot hardware and software failures and identify problems when they relate to laptops and other network devices. Provide first level trouble issue support to users. Install and configure user workstations with all associated applications. Install software updates and patches. Assist users in the operation of standard and non-standard software applications and packages. Document all processes and procedures. May assist Systems Administrator with troubleshooting of network and server problems. Cabling and cabling projects. Install and configure serial and Ethernet cabled printers (predominately Laser jet and Zebra). Install and troubleshoot issues with hand held barcode scanners. Carry out other such duties as may be assigned. MINIMUM EXPERIENCE AND EDUCATIONAL REQUIREMENTS 2 years working experience in a small to medium business Client/Server environment. MCP certification strongly desired. Other IT related certifications or associates degree in an information technology discipline a plus. OTHER SKILLS AND ABILITIES Familiar with common switch configurations. Expertise with Windows XP. Familiar with Vista and Windows 7 client operating systems. Working knowledge of Windows 2003 / 2008 Server. Familiar with Microsoft Exchange server. Working knowledge of Active Directory. Familiar with Microsoft SQL. Knowledge and understanding of TCP/IP, DHCP, DNS, Routing and Wireless connectivity. Knowledge and understanding of standard network protocols including HTML, FTP, SMTP, SNMP, NTP, LDAP, VTP, IMAP, Telnet, LPD. Tipping and punching Ethernet cables. Competency with Excel, Word, PowerPoint and Visio. PHYSICAL DEMANDS Ability to lift up to 50 pounds. Able to squat to lift boxes weighing up to 50 pounds. Able to stand, stoop and bend. Ability to walk and stand on cement floors for long periods. Able to sit at desk and use/view computer for up to 8 hours daily. Ability to operate lift without problem with heights for cabling projects. Quanta Nashville is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, gender, sex, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. #J-18808-Ljbffr