Cloud PC Administrator
Saicon
Our client is seeking a Cloud PC Administrator to support enterprise IT operations, including Microsoft Azure Virtual Desktop (Cloud PC), Microsoft 365 administration, end-user support, and infrastructure operations. The successful candidate will help maintain a stable enterprise computing environment while working closely with global infrastructure teams to resolve issues, implement projects, and improve IT services. Responsibilities: Administer Microsoft Azure cloud environments following company security standards. Support Azure Virtual Desktop (Cloud PC) environments. Manage Microsoft 365 administration and user support. Troubleshoot Windows operating systems, laptops, networking, and office IT equipment. Configure, maintain, and optimize Microsoft 365 services. Investigate incidents, identify root causes, document resolutions, and implement preventive measures. Provide technical support to enterprise users. Coordinate IT projects with global infrastructure teams. Help manage Help Desk operations and monitor team performance. Prepare productivity and operational reports. Participate in infrastructure improvement initiatives. Support occasional after-hours, weekend, and travel requirements for urgent business needs. Required Qualifications: Bachelor's degree or equivalent combination of education and experience. 3-4 years of enterprise IT or Help Desk experience. Experience administering Microsoft Azure Virtual Desktop (AVD/VDI). Experience administering Microsoft 365. Strong Active Directory knowledge. Windows administration and troubleshooting experience. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Fluent in both Korean and English. Ability to work onsite in Fort Lee, New Jersey. Preferred Qualifications: Microsoft Certified Professional (MCP) Security+ CCNA Experience leading or mentoring Help Desk teams Knowledge of Azure infrastructure and enterprise networking Familiarity with Windows system infrastructure and endpoint management #J-18808-Ljbffr Saicon
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