Amazon Dedicated Cloud Engineer, US ADC Security

Would you like to operate the worlds largest cloud computing infrastructure and help U.S. Government agencies solve their most complex technical problems AWS has established a specialized group of service teams responsible for the work we do with the U.S. Intelligence Community building and operating some of the largest and most complex distributed systems in the world.

The US ADC Security Engineering team is seeking a highly motivated ADC Engineer II focused on operational excellence and troubleshooting complex system operations. You have a solid understanding of Linux networking and cloud services fundamentals and you know how to simplify solutions to complex problems while ensuring customers continue to have the best experience possible.

This is a shift-work position. The team runs 24/7 operations which may require you to work some nights and/or weekends.

This position requires that the candidate selected currently possess and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities
- Provide front-line troubleshooting and operations support for complex large-scale distributed systems on a 24/7 shift rotation.
- Dive deep to find the root cause of customer issues and investigate metrics trending in the wrong direction.
- Identify resolve mitigate or escalate operational concerns in a timely manner balancing operational risk appropriately.
- Identify ineffective processes and defects in availability performance or maintainability and drive improvements.
- Design and build automation that reduces manual operational toil and increases the speed and scale of the team.
- Document troubleshooting steps and contribute to runbooks and operational knowledge-sharing.

A day in the life
On a typical day you may dive deep to find the root cause of a customer issue investigate why a metric is trending in the wrong direction or discuss radical new approaches to automating operational processes. You join a dedicated group of engineers who provide troubleshooting and operations support and continuously innovate to automate operational tasks all while keeping a high-value classified environment running smoothly around the clock.

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why Amazon Security
At Amazon security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazons products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud devices retail entertainment healthcare operations and physical stores.

Inclusive Team Culture
In Amazon Security its in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas perspectives and voices.

Training & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing training and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

- Associates degree or above or Cloud or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
- 3 years of networking (such as DNS DHCP SSL OSI Model and TCP/IP) experience
- 3 years of technical troubleshooting or similar experience
- 3 years of experience with systems administration in Linux/Unix (Ubuntu CentOS RedHat Solaris etc.).
- Current active US Government Security Clearance of TS/SCI with Polygraph.

- Experience with IPsec VPN Load Balancing Iperf MTR Routing Protocols SSH Network Monitoring or troubleshooting tools
- Experience with virtualization (Hypervisors VMware Xen) or experience in Linux/RHEL
- Experience managing full application stacks from the OS up through custom applications or experience in technical support
- Experience with AWS core services via the Management Console or CLI and general cloud computing concepts.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Herndon - 116900.00 - 167400.00 USD annually

Required Experience:

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