Customer Success Specialist
$26.5 per hourAston Carter
Customer Success Specialist
Hiring a Customer Success Specialist for a large tech company in Nashville, TN -- HYBRID Schedule! 3 days work from home and 2 days on site!
As an Inbound Sales Representative, you will play a pivotal role in converting leads and onboarding partners. You will engage in consultative sales calls to understand partner needs, present the program's value, and ensure a seamless transition into the system.
Responsibilities
- Respond to and qualify inbound leads from prospective partners.
- Conduct consultative sales calls to understand partner needs and present the value of the program.
- Guide partners through the onboarding process, ensuring a smooth transition.
- Maintain accurate records of interactions and progress in CRM systems.
- Meet or exceed monthly KPIs, including call volume, conversion rates, and partner activation goals.
- Provide feedback to leadership on lead quality, market trends, and customer insights.
Essential Skills
- 2+ years of inside sales or business development experience, preferably in logistics, retail, or tech.
- Strong communication and interpersonal skills with a customer-first mindset.
- Comfortable making high volumes of calls and managing multiple leads simultaneously.
- Self-starter with the ability to work independently and as part of a team.
- Experience with CRM tools (e.g., Salesforce) and sales enablement platforms.
Additional Skills & Qualifications
- Bachelor's degree preferred but not required.
- Salesforce experience preferred.
Work Environment
This is a hybrid role with working hours from Monday to Friday, 9 am to 5 pm, requiring two days a week in the office. The position offers a long-term contract with eligibility for two weeks of paid time off after a successful six-month performance review.
Job Type & Location
This is a Contract position based out of Nashville, TN.
Pay and Benefits
The pay range for this position is $26.50 - $26.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Nashville, TN.
Application Deadline
This position is anticipated to close on Apr 21, 2026.
Aston CarterVacancy posted 7 days ago
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