Security Installation Technician

Field Service Technician III

The goal of the Field Service Technician III position is to provide excellent customer support for Tarian customers and their mission. This position completes repairs, service work, and preventive maintenance on customer's medical equipment in accordance with established Tarian policies and procedures. The Field Service Technician III works with a high degree of autonomy and provides a high level of customer service.

Responsibilities

You will conduct the following responsibilities, upholding Tarian's commitment to safety and security while supporting the values and culture of the client and community.

• Performs service work and preventive maintenance of medical equipment and ensures completion of the percentage requested by customers.
• Repairs equipment as needed including failure assessment, parts orders, delivery back to customers, and keeping customers informed of status.
• Resolves issues pertaining to the medical equipment and works with customers to ensure medical equipment and technology is working within specifications.
• Accurately documents and keeps detailed records of all work-related activities.
• Performs scheduled inspections.
• Provides customer support for non-PM and non-repair issues such as following up on customer questions, attending meetings, and research issues.
• Provides all other support as requested by the manager.
• Works and interacts with current and prospective clients, other employees, sales representatives, vendors, medical personnel, patients, guests, and visitors.
• Performs other job-related duties as assigned.

Other Duties & Responsibilities:

• Stays abreast of changes in medical equipment technology.
• Actively work to gain more knowledge and experience.
• Actively mentors Field Service Technician I & II positions

Qualifications

A pre-employment background check and drug screen are required for this position upon receiving a conditional offer of employment.

Education & Experience:

• High school diploma or equivalent required
• Associates degree or equivalent military training in associated field preferred
• Minimum 5 years of hands on experience performing medical equipment repair and maintenance
• Advanced experience with general medical devices, test equipment, and hand tools
• Advanced experience operating electronic and specialized test equipment; troubleshooting equipment faults; and performing quality assurance testing on a variety of medical equipment
• Knowledge of healthcare regulations pertaining to equipment, industry standards, codes and procedures regarding safety and HIPAA.
• Advanced mechanical and electrical knowledge
• Excellent organizational skills and ability to work with minimal supervision.
• Ability to communicate effectively with various levels of employees as well as customers both verbally and in writing.
• Proficiency with computers to include MS Word, Excel, Outlook and ability to learn new software
• Ability to perform general arithmetic
• Ability to act as a subject matter expert for equipment or instruments
• Ability to perform duties with a high level of judgment, discretion, and confidentiality
• Working towards applicable industry certification (CBET, CLES, CRES, Network, Pressure Vessel, etc.) 2-4 Certifications preferred
• Demonstrated ability to perform duties as assigned
• Must have a valid driver's license and be able to meet Tarian driving requirements.

Employment Verification: For applicable roles, previous employment must be verified through our background vendor. If any employment cannot be confirmed, candidates may be required to provide proof of employment (such as a pay stubs or W-2s).

Physical Demands & Work Environment: Work hours will vary depending on assignments, client schedules, project deadlines, and the needs of the company. Workweeks may exceed 40 hours and may involve any of the 7 days of the week, depending on the needs of the business. The work environment may be fast-paced and stressful or may also be quiet and slow-paced. All environments and pace of work will require alertness and ability to perform under pressure.

While performing the duties of this job, the employee must be able to sit, stand, and walk for variable amounts of time throughout an assigned shift; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; occasionally stoop, kneel, or crouch. The employee must occasionally lift and/or move objects 25 pounds or more. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequently engages in mental concentration, analysis, and formulation.

About Tarian: Tarian stands out as North America's foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success.

At Tarian, we believe in the extraordinary power of people to enact positive change. Our vision is to shape a future where safety and security are not only foundations for enduring success but also powerful catalysts for positive change.

Be Extraordinary. Always. Join Tarian in safeguarding what matters most.

Tarian is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

State Security Licensing

Colorado

State Security Licensing Number

Colorado - Denver - Tarian - 2025-BFN-0024788