Telephone Service Representative

Hiring Minnesota residents only, all others need not apply.FULL TIME & PART TIME WORK FROM HOME OPPORTUNITES AVAILABLE!!!New Partners Teleservices is a Minnesota based call center that does non-profit and political fundraising for several clients across the country. This position is a permanent, work from home position for Minnesota area residents only.ResponsibilitiesPlace large amounts of outbound calls from our databaseFollow communication “scripts” while engaging donorsProfessional and courteous phone etiquetteSkillsStrong phone and verbal communication skills along with active listeningDemonstrating skill in negotiation through listening and persuadingCustomer focus and adaptability to different personality typesAbility to multi-task, set priorities and manage time effectivelyFamiliarity with CRM systems and practices is a plusRequirements:High Speed Internet (must be hard wired, no WI-FI or satellite)PC or Laptop with Windows 11 (Macs & Chromebooks are not supported)Minimum of 8GB RAM availableWired USB headset with built-in microphoneDedicated workspace free from distraction or outside noiseAbility to speak in a normal conversational manner for 5-8 hours per day.Ability to sit at a computer terminal for 2-4 hours at a time.Ability to do light typing repetitively. New Partners Teleservices offers:Full-time and part-time day and afternoon shifts availableWork 15, 20, 25, or 40 hours per weekPaid trainingPaid breaksPaid time off401kHealth and dental insurance (full time employment only)Weekly attendance bonus - $1 for each hour workedPerformance bonusesIncrease of $.50/hour after 45 days of employmentCompensation details: 13-13 Hourly WagePIf3df76a582a5-31181-39299696