Program Assistant

Job Title Program Assistant Major Duties Serves as primary point-of-contact for all inquiries concerning community care contracts and agreements. Facilitates in person visits to community hospitals and providers offices with a team of Community Care staff to meet, build rapport and trust in VA, and educate community providers on VA processes and applications. Works closely with DOD to establish and update referral documents pertinent to our VA-DOD Sharing Agreements. Maintains a working relationship with personnel from the affiliated medical school facilities/providers, DOD agencies, and private sector contracted facilities. Providing on-site direction as needed in coordination with various departments within STVHCS, and ensure timely workload capture leading to VERA credit, MCCF billing, and continuity of care. Serves as the liaison between VA and the TPA on all aspects of network adequacy. Meets routinely with TPA, PAS, and VISN staff to discuss network adequacy and ongoing efforts to build and strengthen the community provider network. Uses HSRM to gather data on community provider availability and utilization. Maintains databases to ensure proper funding for assigned contracts and agreements. These database tools will be utilized to compile and produce accurate reports and statistical data, which will be used by the programs administrators in performing service reviews and the Chief of PAS and the TPA. Creates and maintains a SharePoint site with capacity and utilization data reports for members across VISN 17. Responsible for establishing and managing Microsoft Excel spreadsheets and querying the VA electronic databases to provide monthly breakdown on expenditures for each medical contract and agreement. Work Schedule 7:30 am - 4:00 pm or 8:00 - 4:30 pm, Monday - Friday Telework Ad-hoc only Position Description/PD#: Program Assistant/ PD00289A Relocation/Recruitment Incentives Not Authorized Permanent Change of Station (PCS) Not Authorized