Director of Operation
Norway Mountain
Job Description
Job Description
HELP BUILD THE NEXT CHAPTER AT NORWAY MOUNTAIN
Now Hiring: Director of Operations | Norway, Michigan
We reopened Norway Mountain because we believed in what this place could become. Now we’re looking for a leader who shares that belief—and has the drive to help turn that vision into reality.
This is a hands-on leadership opportunity for someone who loves building teams, solving problems, and seeing hard work turn into something people are proud to be part of.
YOUR ROLE
Work directly with ownership to lead daily operations, strengthen our team, and help grow Norway Mountain into a destination guests return to season after season.
You’ll help connect the moving parts—from mountain operations and guest services to rentals, tubing, events, and coordination with Moosehead Bar & Restaurant—so our team works together and our guests feel the difference.
WHAT YOU’LL DO
• Turn big-picture goals into clear priorities and completed projects.
• Hire, train, motivate, and develop a team that takes pride in its work.
• Set expectations, follow through, and hold people accountable with respect.
• Coordinate staffing, schedules, and resources across departments.
• Build consistent procedures that support safety, efficiency, and a great guest experience.
• Keep an eye on labor, expenses, and opportunities to grow revenue.
• Be present during busy days, support your team, and lead by example.
WHO WE’RE LOOKING FOR
Someone who notices what needs attention and takes initiative. Someone who can earn trust, have tough conversations, celebrate wins, and keep a team moving forward.
Experience leading teams in ski resorts, hospitality, recreation, or another hands-on operation is valuable. Strong organization, sound judgment, and the ability to follow through are essential. Weekend and holiday availability is part of the role.
WHY NORWAY MOUNTAIN?
You’ll work directly with owners who care deeply about this mountain, our community, and the people helping bring it back. Your ideas will have a voice, your work will have a visible impact, and you’ll have the opportunity to help shape what comes next.
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