SALES ASSOCIATE - FURNITURE - NAVAL BASE SAN DIEGO HOME STORE - FLEX (0-19.5 HOURS)

Job Number:

260001YW

Organization Come work for us as a FEDERAL EMPLOYEE and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active‑duty military, retirees, reservists and their families. Benefits

TAX FREE SHOPPING PRIVILEDGES

FREE BUS PASSES/FREE PARKING

DISCOUNTED TICKETS AT MWR

ACCESS TO NAVY LODGE HOTELS WORLDWIDE

Job Summary As a sales associate you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be responsible for assisting customers and helping them recognize the need for our products and services. You must be capable of learning about what we sell and be able to articulate our purpose in a professional, educational, and insightful manner. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities Customer Service: Proactively engage and make a connection with customers; ask questions and listen to customer’s needs; direct customers to merchandise and inform them about upcoming events, promotions, mobile offers, STAR card. Cooperate and build positive inclusive and respectful relationships; take accountability for your own actions and outcomes. Maintain store appearance. Sales: Cross‑sell products; know store layout; make suggestions to customers on latest trends and promotions based on individual needs; upsell; learn product features; stay current with trends and use company tools and technology; confidently provide product knowledge and specifications. Use Point‑of‑Sale system to process cash, exchanges, discounts, gift cards, credit and debit cards; handle cash including counting and giving accurate change. Complete paperwork, reports, and reconciliations. Inventory: Keep merchandise; complete inventory processes; check in and ticket merchandise; participate in periodic inventories. Dependability: Adhere to assigned schedule; complete work assignments accurately and on time. Other duties as assigned. Qualifications Product Knowledge: Basic knowledge of products and merchandise. Experience: Retail experience preferred but not required. Communication Skills: Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents such as safety rules and operating and maintenance manuals; communicate with customers, peers, and management; telephone etiquette. Mathematical Skills: Basic math functions (addition, subtraction, multiplication, division). Reasoning Ability: Ability to multi‑task while attending to customers; flexible to business needs; work as part of a team; take initiative independently of direct supervision. Physical Demands: Constant moving, talking, hearing, reaching, grabbing, standing at least two hours; may stoop, kneel, crouch, climb ladders; lift 25–50 lbs; indoor/outdoor as assigned. Other Skills: Enthusiastic, friendly, energetic; desire to provide outstanding service. Work Hours: Available to work various hours including early mornings, evenings, weekends, holidays. Education: No experience required; high school graduate or equivalent preferred. #J-18808-Ljbffr Navy Exchange Service Command