Field Technician II

Job Description

Job Description

Are you someone who thrives out in the field solving problems, turning wrenches, and helping customers stay up and running? If you take pride in high-quality work, value independence, and want to build a rewarding career, this is the opportunity for you.

Pape’ Material Handling, a premier capital equipment dealer in the West, is seeking a skilled and driven Field Technician to join our team.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As our Field Technician II, you’ll be the trusted expert keeping our customers’ material handling equipment running at peak performance. You’ll travel throughout your assigned area of region, performing diagnostics, repairs, and preventive maintenance right at customer locations. Your day-to-day work ensures maximum uptime for essential equipment and peace of mind for the people who rely on it.

Each day, you’ll work on all makes and models of material handling equipment, diagnosing and repairing a wide range of systems including electric forklift systems, LPG and diesel engines, transmissions, hydraulics, carburetors, electrical and air systems, final drives, clutches, and more. Occasionally, you may assist with repairs in the shop as well. Your responsibilities will also include accurately troubleshooting equipment issues, communicating clearly with customers, and ensuring high-quality service is delivered on every visit. You’ll also work with the Parts Department to identify, order, and return parts as needed to complete each job efficiently and effectively.

Every day, imagine yourself behind the wheel of a fully equipped Pape’ service vehicle, navigating your territory with confidence, and ready to take on new challenges. You’ll be out in the field delivering expert service, performing high-quality repairs and maintenance on cutting-edge equipment, and building trusted relationships with customers who rely on your skill and professionalism to keep their operations moving. Your work isn’t just about fixing machines, it’s about being the dependable expert our customers count on to get the job done right the first time, every time.

WHAT YOU NEED:

• 3 or more years of experience diagnosing and repairing equipment, preferably in the material handling industry.
• Basic computer knowledge.
• Self-motivation and
• Ability to work under little or no supervision.
• Excellent communication and customer relations skills.
• Driver’s license with a good driving record. CDL preferred.
• Must provide own tools.

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.  
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory.
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

• Driver License

• Commercial Driver License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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