Wellness Coordinator - Part-Time

Why You’ll Love this Wellness Coordinator Job! Are you energized by a fast-paced, boutique, and guest-focused environment? If you’re highly organized, detail-oriented, and excellent at time management, the Wellness Coordinator role at Hydration Room could be the perfect fit. This position is ideal for professionals with experience in high-end customer service or premium hospitality who deliver polished, elevated interactions and anticipate guest needs. As a Wellness Coordinator, you’ll be the first point of contact for patients, creating a warm, refined, and service-driven experience from start to finish. You’ll check in patients, verify paperwork, answer questions, offer refreshments, assist the Registered Nurse (RN), schedule appointments, and process payments - providing elevated, high-touch service with clear, professional communication. Familiarity with POS and scheduling systems is a plus. Schedule: This is a part-time position. You will work 2-3 shifts per week, and work at least 1 weekend shift per week, with open availability. Pay: $23.00 base hourly rate + tips (average of $1 - $4 per hour!) Locations You’ll Cover: Venice Beach, Santa Monica, Culver City and Brentwood clinic locations. Why Hydration Room? Paid Time Off/Vacation Time for full-time team members Insurance: Medical, dental, vision, paid life insurance, and other voluntary benefits for full-time team members Future Planning: 401(k) for part-time and full-time team members Career Development Opportunities Exclusive Perks: Enjoy complimentary IV and injection therapy benefits Flexible Scheduling: We work with you to accommodate your availability! Parental Leave Program for full-time team members Clinic Hours: Team members must be available for scheduling during both morning/afternoon and afternoon/evening shifts within the hours of 8:00 AM to 8:00 PM. If you’re passionate about health, wellness, and delivering high-end customer service, this is your chance to be part of something bigger. Job Responsibilities Partner with and support the RN in providing care to patients in a fast-paced environment Assist the RN in opening and/or closing the clinic each day Perform basic administrative, clerical, and technical tasks to coordinate patient care Manage phones, including answering calls, returning missed calls from off-hours, and documenting calls in a timely manner, as needed Work with the RN to maintain clinic and nursing supplies inventory by checking stock, anticipating needed supplies, and recording delivery receipts Learn and have a basic understanding of provided treatments Promote service packages and memberships Maintain compassion and kindness for all patients Always maintain client confidentiality and dignity Ensure a safe, secure, and clean environment for patients by following clinic cleanliness protocols Assist in the training of new staff members Notify the Support Center of any facility issues that need addressing Deliver Five Star Customer Service to ensure our patients have a positive experience in the clinic Perform other clinic duties as required or assigned by clinic management, the RN, or physician Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines Requirements High school diploma or equivalent required 2+ years of experience in a high-volume patient or customer service environment 1+ year in high-end customer service or boutique hospitality - preferred Schedule flexibility between 8:00am – 8:00pm #J-18808-Ljbffr Socket.dev