General Manager

General Manager — South Philadelphia Tap Room

South Philadelphia Tap Room is a long-standing neighborhood restaurant and bar known for thoughtful food, a curated beverage program, and warm, attentive hospitality.

We're part of a small group of independent venues — each with its own identity — but all sharing a deep commitment to hospitality, creativity, and community. We value autonomy, collaboration, and treating people with respect.

We're looking for a hands-on General Manager to lead the FOH team, drive sales, and ensure steady, consistent operations. This role reports directly to the Director of Operations and works closely with the Chef and kitchen leadership.

What You'll Be Responsible For

Leadership & Guest Experience

• Leading all FOH day-to-day operations and working closely with the Chef to oversee BOH operations
• Driving sales through strong floor presence, guest engagement, events, and effective use of social channels
• Coaching staff, maintaining standards, and supporting a healthy team culture

Operational Management

• Building and maintaining FOH schedules, while overseeing BOH schedules for proper coverage and labor control
• Managing weekly liquor/beer/wine inventories and placing orders
• Receiving deliveries, verifying invoices, and ensuring proper product storage and documentation
• Maintaining POS and third-party delivery systems, including menus, pricing, staff access, and other day-to-day administrative needs
• Monitoring facility needs and coordinating maintenance and repairs

Financial Oversight

• Tracking COGS and controllable costs
• Participating in weekly P&L reviews and implementing action items

Compliance & Administrative Responsibilities

• Ensuring ongoing compliance with PLCB, Philadelphia Department of Licenses and Inspections (L&I), Health Department, and other applicable regulatory requirements, including maintaining required licenses, postings, signage, and records
• Maintaining ServSafe Food Manager + RAMP Manager certifications (or willing to obtain)
• Maintaining staff RAMP compliance and keeping required RAMP records and rosters current

What We're Looking For

Leadership & People Management

• A steady leader who can set the tone, support staff, and uphold standards
• Comfortable coaching, giving feedback, and addressing performance issues constructively

Operational Strength

• Strong organizational habits with consistent follow-up and follow-through
• Confident managing busy service environments and collaborating with kitchen leadership
• Solid understanding of inventory, ordering, scheduling, and daily operational rhythms

Financial & Administrative Acumen

• Able to monitor costs, understand P&L drivers, and act on trends
• Detail-oriented with invoices, delivery checks, and POS accuracy
• Comfortable working independently with everyday business tools including Microsoft Excel, Word, Outlook, Canva, and similar platforms
• Experience with restaurant management systems such as Toast, HotSchedules, or comparable POS and scheduling platforms

Communication & Problem-Solving

• A polished communicator who is clear, direct, and reliable
• A proactive problem-solver who anticipates issues and handles them without drama

Requirements

• At least 3 years proven experience in restaurant or bar management with strong FOH leadership
• Demonstrated ability to collaborate effectively with BOH leadership
• Solid track record of managing labor, inventory, and daily operations
• Comfortable reviewing P&Ls, monitoring costs, and making data-informed decisions
• Strong communication and problem-solving skills
• Experience with POS systems and delivery platforms
• ServSafe Food Manager + RAMP Manager certifications, or willingness to obtain within 90 days
• Reliable availability for daytime, evening, and weekend shifts

Compensation

Competitive salary based on experience, plus benefits.

To Apply: Please send a resume and a short note about why you're a great fit. We're excited to meet candidates who are ready to bring energy, insight, and care to our team.