Customer Rep., Telesales GHH

Pharmacy Vaccine Account Representative

Our Hybrid Sales team supports our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems in meeting the healthcare goals of the patients in their communities.

The Pharmacy Vaccine Account Representative position (PVAR) is a member of the Vaccine Account Team and plays a critical role in supporting the Company's Vaccines customer engagement model. The PVAR is responsible for engaging with assigned customers (i.e., pharmacy, medical groups, physician offices) in a way that supports the local market focus on population health and centers on the highest potential business opportunities with these customers that will improve our impact on public health. They will work with the local market team to understand and identify customer needs, proactively align products and services, support pull-through activities relative to integrated strategies, and ensure that our Company is viewed as demonstrating value and better health outcomes to healthcare professionals and their patients. The PVAR is responsible for ensuring all activities adhere to the spirit and letter of all Company Policies and US Laws and Regulations.

The PVAR reports to the Customer Team Leader (CTL), Vaccine Customer Center, and works in close collaboration with broader Vaccine Field Sales team.

This position is a hybrid sales position with ~25% of the engagements with HCPs occurring remotely (Teams/Phone) and ~75% requiring travel for the purpose of live customer engagements, exhibits, internal/external company meetings and relevant vaccine business activities.

Typical hours of operation are 8AM 5PM EST, Monday Friday, adjusting hours aligned to the geographical time zone based on residence. Our Team provides vaccine information and support to customers across time zones, as a result job hours vary depending on territory assignments.

Location: Stamford/Boston, reside within 250 miles of the geography.

Primary Responsibilities:

• Account Management & Contracting
• Sales Acumen
• Customer Segmentation & Targeting

Position Qualifications:

Education Minimum Requirements:

BA/BS with 0-2 years Sales experience OR a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices).

Required Skills:

Demonstrated excellence in current role or previous educational or professional roles

Excellent interpersonal and communication skills

Ability to work both independently and within a team environment

Strong organizational and time management skills

Ability to convey technical concepts accurately and clearly

Ability to analyze metrics to assess progress against objectives

Ability to build trust with customers and demonstrate value in selling situations.

Ability to understand customer business characteristics and apply this information to focus on business opportunities, allocation of resources and execute plans.

Ability to understand customer's business climate, assess overall market, and prioritize unique opportunities and business risks in local markets; develop plans and follow up to drive results.

Tenacity to drive and achieve measurable results

Ability to overcomes setbacks to meet or exceed objectives

Demonstrated pursuit of opportunities to learn and apply new skills

Demonstrated interest in innovation by utilizing new or existing technologies

Other Requirements:

Valid Driver's license

Preferred Skills/Experience:

Previous vaccine or pharma sales, account management, consultative, or customer service experience

Eligible for ERP