Member Service Representative

Member Services Representative – Auburn, NY
Adecco is Hiring!

Adecco is currently recruiting for a Member Services Representative to join a well-established credit union in Auburn, NY . This is an excellent entry-level opportunity for someone looking to start a career in banking or financial services. No prior banking experience is required—we provide comprehensive training!

Pay: $17.00–$18.50/hour (based on experience)
Schedule: Monday–Friday | 8:30 AM – 5:00 PM

What You'll Do

As a Member Services Representative, you will provide exceptional customer service while assisting members with a variety of financial transactions. Accuracy, professionalism, and a positive attitude are key to success in this role.

Responsibilities include:

• Greet members in a friendly, professional, and timely manner.

• Process deposits, withdrawals, check cashing, and other financial transactions with accuracy.

• Maintain accurate transaction records and balance cash drawer daily.

• Assist members with savings, checking, and other account transactions.

• Process loan, mortgage, and home equity payments.

• Place holds on accounts when appropriate, following company policies.

• Educate members on available products and services, including checking accounts, loans, debit and credit cards, online banking, direct deposit, CDs, IRAs, and other financial products.

• Maintain knowledge of credit union policies, procedures, security practices, and compliance requirements.

• Report equipment or system issues to management.

• Perform additional duties as assigned.

Qualifications

• High school diploma or equivalent.

• Strong customer service and communication skills.

• Excellent attention to detail and accuracy.

• Basic computer skills and the ability to learn new systems.

• Ability to handle cash and maintain confidentiality.

• Previous customer service, retail, cashier, or banking experience is a plus, but not required .

Why Apply?

• Paid training provided.

• Great opportunity to begin a career in banking and financial services.

• Monday–Friday schedule with evenings and weekends off.

• Friendly, team-oriented work environment.

• Competitive starting pay with opportunities for growth.

Apply today and take the first step toward a rewarding career with Adecco!

Pay Details: $17.00 to $18.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.