Sales Associate

Job Title: Sales Associate

Overview: The Sales Associate (SA) role is responsible for running all “front of house” fitness studio operations The SA has a strong focus on a premier customer experience, as well as meeting sales expectations. The ideal candidate has strong customer service skills and basic sales experience. The SA is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail sales, maximizing workout traffic, and maintaining premium customer experience levels.

Job Duties Include:

Maintains accurate records using established OTF sales systems

Responsible for conducting a minimum of 40 calls per shift to prospective members, scheduling appointments, and generating leads each shift

Maintains cleanliness & organization of lobby, front desk, restrooms, and showers

Conduct follow up calls with all prospective clients

Works closely with Coaches to ensure that processes are fulfilled

Attend weekly team meeting & one marketing event per quarter

Handle & resolve client account concerns/questions

Job Qualifications

Excellent customer service skills

Previous sales experience with strong sales skills (experience working in a quota bearing role highly preferred)

Solid verbal and written communication skills required

Able to multitask and excel in a busy work environment

Functional computer skills required – MS Office programs (Word, Excel), Google Suites, internet, computer program software use

Health and fitness minded required

High school diploma required

Flexible to work mornings, afternoons, evenings and weekend hours as needed

Reporting Structure: Studio Leader

Performance appraisal: 30 Day, 60 Day, 90 Day, and then bi-annually Compensation: $12/hour + commission

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please