Guest Services Attendant l Part-Time l Stride Bank Center

Guest Services Attendant l Part-Time l Stride Bank Center

The Guest Services Attendant is the primary contact with the guests at the facility. Required to have knowledge of the building and its services also to provide a safe and enjoyable environment for building patrons.

This role will pay an hourly rate of $12.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Provide exceptional customer service to all guests.
• Greet guests and scan tickets as they enter the building or section assigned.
• Usher guests to their seats and provide directional assistance throughout facility.
• Monitor guest conduct and provide assistance to guests.
• Report any unsafe equipment or situations to supervisory staff immediately.
• Perform crowd control management functions.
• Act as a member of the emergency evacuation team by directing guests to emergency exits.
• Monitor emergency exits and assist guests with special needs.
• Move around to various positions/locations based on event needs.
• Hand out materials to guests as needed for events.
• Follow directions for all event procedures and safety standards.
• Provide excellent customer service assistance to internal and external clients.

Qualifications

• High school diploma, GED or equivalent preferred.
• Must have a demonstrated ability to function in a fast paced, high-pressure environment.
• Exceptional Customer Service experience and skills outgoing and friendly personality required.
• Possess strong interpersonal and communication skills.
• Ability to work both independently and as part of team, remaining flexible in role.
• Must have the ability to work flexible schedule including long hours, nights, weekends, and holidays.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.