Environmental Services Shift Supervisor

Job Description

Job Description

SUMMARY:

Responsible for implementing and ensuring all Environmental Services operations on assigned shift are in accordance with Company Policies and Procedures and high standard levels.

Comply with all property and department policies, practices and procedures.

Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.

Maintain a professional departmental, company and community reputation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Ensures all Company Policies and Procedures are adhered to in the Environmental Services department on assigned shift.
• Ensures that all cleaning materials, chemicals, and equipment are used in accordance with manufacturer’s instructions.
• Maintains strict adherence that all OSHA Safety rules and regulations are followed.
• Responsible for the supervision and coordination of Housekeeping staff activities throughout the casino ensuring approved standards of cleanliness is displayed.
• Makes recommendations and suggestions to hire, promote, evaluate, reward, discipline and discharge of all housekeeping Employees.
• Assists in the selecting, training scheduling and evaluating of personnel.
• Responsible for advising management of repairs and replacements necessary in assigned areas and is accountable for cleanliness and overall condition of the public areas, restrooms and offices.
• Leads by setting a positive example to all employees.
• Interacts with guests and other casino departments in a professional and courteous manner.
  • Will drive to other sites to clean gaming floor and employee areas as part of their daily duties.
  • MUST MAINTAIN STRICT CONFIDENTIALITY OF ALL INFORMATION PROCESSED THROUGH THE DEPARTMENT INCLUDING RECORDS, REPORTS, DOCUMENTS, CONVERSATIONS, ETC. A breach of confidentiality will be subject to appropriate disciplinary action, up to and including termination from employment.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

QUALIFICATION REQUIREMENTS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CERTIFICATES, LICENSE, AND REGISTRATIONS

• Must be able to submit supporting documents of education and training (High School Diploma, GED, Degree and Certificates) to support qualifications.
• Must be able to obtain and maintain a gaming license in good standing according to the licensing rules and regulations.
• Must be able to obtain and maintain in good standing a Driver’s License and qualify for Fleet Management coverage on company vehicles.

EDUCATION and/or EXPERIENCE:

• High School diploma or GED required with five (5) years’ experience in housekeeping and three (3) years successful supervisory experience required (G9)
• High School diploma or GED required with four (4) years’ experience in housekeeping and three (3) years successful supervisory experience (G10)
• High School diploma or GED with an AA Degree with six (6) years Environmental Services or Housekeeping experience with two (2) to four (4) years successful supervisory experience (G11)

SUPERVISORY RESPONSIBILITIES:

Directly supervises all Environmental Services employees on assigned shifts.

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

SPECIAL QUALIFICATIONS:

Strong organizational skills required.

SAFETY REQUIREMENTS

Safety is a core value at Shoshone-Bannock Gaming/Hotel. The ability to work safely and prevent personal injury is a key job requirement of every position. Each employee is also expected to be committed to the safety of fellow employees and our customers and demonstrate that commitment through daily actions.

LANGUAGE SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS:

Ability to work with mathematical concepts such as probability and statistical inference.

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. The Employee frequently is required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl.

The Employee must regularly lift and/or move up to 100 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The wore environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Employee regularly works near moving mechanical parts and is regularly exposed to risk of fumes, electrical shock and radiation. The Employee occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to extreme heat.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.

ACKNOWLEDGEMENT OF JOB DESCRIPTION/DUTIES

Signatures below confirm that the employee and the immediate supervisor/Manager have discussed the contents of this position description. The immediate supervisor/Manager shall discuss the contents of this position description with the employee on or before the employee’s first day on the job.