Registered Nurse (Ambulatory Care)

Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN)

The Patient Aligned Care Team (PACT) Outpatient Staff Registered Nurse (RN) is responsible for providing competent, evidence-based care to primary care patients and oversight of licensed vocational nurses/nursing assistants, as appropriate to the setting. This nurse provides direct Veteran care and care coordination, as it pertains, to Veterans and their care within the Primary Care Department. Functions of Scope of Assigned Duties:

• Manages assigned panel(s), utilizes registries, and ensures appropriate evaluation and access is provided to patient panels.
• This nurse provides health promotion, health education and coaching on wellness, disease prevention, and chronic care management.
• The nurse will assist in directing the provision of nursing education, orientation, competencies and providing quality improvement and outcomes utilization.
• Demonstrates leadership in delivering and improving holistic, primary care through collaborative strategies with others.
• Evaluates practice in an ongoing process, based on best evidence. Provides peers with informal constructive feedback for improvement.
• Fosters a safe and supportive environment conducive to the professional development of healthcare professionals
• Shares educational findings, experiences, and ideas with peers.
• Questions PACT clinical practices for the purpose of providing evidence-based care.
• Participates in activities and strategies to sustain evidence-based-practice
• The PACT RN assumes the role of Charge or Co-charge Nurse.
• Demonstrates timely and effective communication. Promotes seamless care coordination. Ensures effective and timely management of CPRS alerts, Call Center Relay Messaging Queue (CMRQ), and Secure Messaging by ensuring that patients' requests are acknowledged within 72 hours of receipt.
• Consistently complies with the Standard of Work (SOW) for ED and Inpatient 2-day post discharge calls.
• Collaborates with patients and interdisciplinary teams. Responsible for a robust chronic disease management program.
• Monitors PACT metrics with particular emphasis on HEDIS measures.
• Demonstrates proficiency in PACT reports including eQM (electronic quality management), VSSC (VA Support Service Center), SAIL and Primary Care Almanac, and PACT Compass.
• Collaborates with the patients and care teams to develop meaningful goals for patients.
• Contributes to Accreditation Readiness including Quick Sweeps, Environment of Care (EOC) rounds, and clinic daily logs.
• Leads and/or participates in daily huddles. Initiates and follows through with patient schedule scrubbing days to weeks in advance.
• Conducts Outreach to patients prior to appointment time to complete reminders.
• Triages walk-in patients and collaborate with providers to determine a plan of care.
• Conducts nurse visits and provide patient education. Rooms patients, performs treatments, administers medications, performs other patient care duties.
• Follows up on Community Care Consults

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards

Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 0800-1630, M-F.

Telework: Ad-hoc

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

US Department of Veterans Affairs