Restaurant Manager

Restaurant Manager

Swift Fresh Market is a fast-casual restaurant serving Burgers/Fried Chicken/Rice Bowls in Fairfield, CT. We're known for best premium burgers, and we're looking for a hands-on leader who cares as much about the guest experience as we do.

The Restaurant Manager oversees day-to-day operations, leads the front-of-house and back-of-house teams, and is accountable for service quality, financial performance, and a positive workplace culture. This is a floor-present role: you'll be in the dining room during service, not behind a desk.

Responsibilities

• Operations:
• Manage daily operations including opening, closing, and shift handovers.
• Ensure compliance with health, safety, and food-handling regulations.
• Maintain cleanliness, organization, and proper maintenance of the facility and equipment.
• Oversee reservations, seating flow, and wait-time management during peak periods.
• Team Leadership:
• Recruit, hire, train, and schedule front-of-house and kitchen staff.
• Coach and develop team members; conduct performance reviews and address issues promptly.
• Lead pre-shift meetings and set clear service standards.
• Foster a respectful, collaborative, and accountable team culture.
• Guest Experience:
• Greet guests, check on tables, and resolve complaints quickly and graciously.
• Monitor food quality, presentation, and consistency alongside the kitchen lead.
• Respond to online reviews and guest feedback; implement improvements.
• Financial Management:
• Manage labor costs, scheduling efficiency, and overtime.
• Oversee inventory, ordering, and vendor relationships to control food costs.
• Track daily sales, cash handling, and deposits; prepare weekly and monthly reports.
• Contribute to budgeting, forecasting, and promotional planning.

Qualifications

• 3+ years of restaurant management or supervisory experience (full-service preferred).
• Strong leadership and communication skills with the ability to stay calm under pressure.
• Working knowledge of P&L statements, labor and food cost controls, and inventory systems.
• Familiarity with POS systems (e.g., Toast, Square, Aloha) and scheduling software.
• Serve Safe Manager certification.
• Availability to work evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 50lbs.

Nice to Have

• Experience opening a new location or leading a team through growth.
• Bilingual (English/Spanish).

What We Offer

• $1,200 per week salary plus monthly and quarterly performance bonuses.
• One week of paid vacation per year.
• Free meals during shifts.
• Opportunities for advancement within the company.