Administrative Support Coordinator

Compensation: $20/hour Hours: Approximately 20 hours/week Work Location: Remote Contract Term: 12 months, with possibility of extension and/or conversion to an employee position Position Overview Administrative Support Coordinator — Part-Time Contract Employment Type: Independent Contractor — 12-Month Contract Compensation: $20/hour Hours: Approximately 20 hours/week Work Location: Remote Contract Term: 12 months, with possibility of extension and/or conversion to an employee position Position Overview ICPA is seeking a reliable, detail-oriented, and organized Administrative Support Coordinator to provide part-time administrative support across two primary areas: event and sponsorship coordination and education/certification administration . This role is designed to reduce the administrative workload of ICPA's teams by handling follow-up communication, data and systems work, event support, and process documentation. The ideal candidate is a self-starter who is comfortable learning new systems, communicating professionally, and identifying issues before they become problems. The Administrative Support Coordinator will work under the supervision of ICPA's Executive Assistant and collaborate closely with the Director of Partnerships and Director of Education . Contract & Compensation 12-month independent contractor agreement at $20/hour Approximately 20 hours per week Workload and priorities may vary based on seasonal and event-related needs The contract may be extended beyond the initial 12-month term based on organizational needs and performance There is potential for conversion to an ICPA employee position based on organizational needs, demonstrated performance, and mutual fit Contract extension or employment conversion is not guaranteed ResponsibilitiesSponsorship & Event Support Send follow-up communications to sponsors and exhibitors, including registration reminders, payment status, and outstanding deliverables Set up and maintain exhibitor records in the event registration platform (Cvent) Check registration status against expected participants and follow up as needed Secure sponsor logos and resize them using existing Canva templates for signage, badges, and promotional materials Support sponsorship-related research and reporting Review event data for accuracy, including exhibitor lists and registration details Identify and help resolve inconsistencies or missing information Education & Certification Support Assist with continuing education (CEU) credit coordination, including communication with accrediting organizations for code requests Support education and certification-related administrative tasks as assigned Assist with tracking, follow-up, and organization of education-related information and records Administrative & Operational Support Document processes into clear, step-by-step SOPs as new responsibilities are learned Help create and maintain documentation that allows processes to be easily transferred or covered by other team members Proactively communicate workload, progress, and capacity Participate in regular check-ins to confirm priorities and upcoming needs Report website, system, registration, or data issues when identified Maintain consistent and professional communication with ICPA staff and external contacts Take initiative to identify tasks that need attention and follow through without requiring constant direction Required Skills & Qualifications Basic to intermediate spreadsheet skills; comfortable creating, sorting, organizing, and maintaining data in Excel or similar tools Comfortable learning and navigating new web-based systems and platforms No coding experience required Strong attention to detail and critical-thinking skills Ability to recognize when something looks incorrect and take appropriate steps to investigate or resolve the issue Excellent written communication skills Professional communication style when interacting with sponsors, exhibitors, education contacts, and other professional stakeholders Reliable and consistent availability Access to a working computer and stable internet connection Self-motivated and able to work independently Willingness to document processes and take ownership of learning new responsibilities Ability to communicate proactively about workload, progress, and availability Ability to collaborate effectively with a remote team Nice to Have — Not Required Familiarity with Cvent or a similar event registration platform Experience with Canva or other basic design/template tools Previous administrative experience Event or conference experience Nonprofit experience Education or certification administration experience Customer service or client-facing experience Schedule, Reporting & Travel This is a remote, part-time position averaging approximately 20 hours per week . Work will be divided between sponsorship/event support and education/certification support based on organizational priorities and seasonal workload. The Administrative Support Coordinator will work under the supervision of the Executive Assistant and collaborate directly with the Director of Partnerships and Director of Education . Some travel may be required , particularly in connection with conferences, events, or other ICPA activities. Travel requirements will be determined in advance and discussed with the contractor based on organizational needs, event schedules, and availability. Because ICPA's workload varies throughout the year, particularly around conferences and major programs, the ability to adapt priorities and manage time effectively is important. What Success Looks Like Success in this role means: Tasks are completed accurately and on time Sponsor, exhibitor, registration, and education follow-ups are handled consistently and professionally Potential issues and discrepancies are identified proactively Problems are investigated and addressed rather than simply passed along Processes are documented as they are learned, creating useful SOPs for future onboarding and coverage Communication with the team is timely, clear, and professional The contractor becomes increasingly independent as familiarity with ICPA systems and processes grows Work is completed with minimal day-to-day supervision The individual demonstrates reliability, accountability, attention to detail, and good judgment Contract-to-Employment Opportunity This position is intentionally structured as a 12-month contractor engagement to provide both ICPA and the contractor an opportunity to establish a strong working relationship, evaluate performance, and determine long-term organizational needs. At the conclusion of the contract period, ICPA may consider extending the contract or converting the position to an employee role . Any extension or employment conversion will be based on organizational needs, demonstrated performance, availability, and mutual agreement and is not guaranteed . #J-18808-Ljbffr ICPA, Inc - International Compliance Professionals Association