AV Events Technician L2

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

The AV Events Team provides comprehensive event support throughout the lifecycle of large-scale corporate events. Comprising individuals skilled in AV technical pre-production, equipment recommendations, and live event technical execution, the team is seeking an AV Events Technician to offer ancillary event support services. The role may involve assisting with starting an in-room presentation, providing dedicated technical support for in-room AV equipment, and potentially working flexible hours, including after normal business hours or on weekends.

Responsibilities
Act as event production A1 or A2, Graphics, or TD/switching, depending on show needs
Set up, configure, operate, and facilitate support for event productions
Possess an advanced understanding of current audio/video standards and equipment
Serve as the primary point of contact for all audio and video production items for events
Ensure a well-produced event for both streaming and event space experience
Use and follow the run-of-show document as a guide for proper show flow
Partner with other crew members on the execution of elements both before and during shows
Attend pre-show production meetings with the crew to review responsibilities
Ensure testing of all show playback elements for proper playout
Follow the event content closely to execute with maximum quality
Be responsible for ensuring that proper audio levels and video feeds for records are precise
Ability to program and operate switchers, graphics, mixers, microphones, and all ancillary audio gear
Manage gear configuration upgrades and develop new show elements
Work with presenters to properly place and track lav microphones
Prepare, organize, and track handheld microphones and other equipment as needed
Reset space after events to pre-production standards
Communicate with Executive Leadership and corresponding support staff to facilitate high-profile events
Work and communicate with clients (called users) and different departments within the company

Skills
Detail-oriented and motivated self-starter
Ability to multitask and prioritize departmental functions to meet deadlines
Adaptability and ability to work well with varied personalities
High level of professionalism and ability to be helpful and maintain composure under pressure
Ability to work independently with minimal guidance but willing to ask the right questions when needed
Ability to simplify AV technical information or workflows for those unfamiliar with the jargon
Bachelor's degree is preferred but not required; experience/skill level is considered
Preferred Certifications: AVIXA CTS
Previous experience working on corporate events in a corporate setting
AV Signal Flow & Troubleshooting
Familiarity with various AV equipment and systems including routers, switchers, recording devices, audio mixers, microphones, lighting boards, cameras, and software such as Zoom, Google Suite, Keynote, Slack, Dante Controller, Qlab
Note any equipment failures and report to the AV team

Compensation

Estimated Pay Range: $33.91 - $34.00 USD

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.