Salesforce Developer

Salesforce DeveloperAt Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.The Mission Driver Enablement Center (MDEC) is seeking an experienced Salesforce Developer to support the delivery of modern, integrated customer engagement solutions for Federal agencies. This role is focused on designing and developing scalable Salesforce solutions integrated with Amazon Connect, AI-driven capabilities, and third-party government systems. The ideal candidate brings hands-on experience with Salesforce development and telephony integration, particularly within regulated environments, and is comfortable contributing across the full development lifecycle—from prototyping through production deployment.Job Responsibilities:Perform hands-on development to build Salesforce-based contact center solutions, including prototypes/MVPs and production-grade implementations aligned to project objectives and timelinesDesign and develop integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD platforms), including real-time data synchronization and screen-pop functionalityCollaborate with stakeholders to develop prototypes and proofs of concept to refine requirements and solution approachesEnsure all solutions comply with Federal security and compliance standards (e.g., FedRAMP, ATO)Support full lifecycle development activities, including design, development, testing, deployment, and post-production supportConfigure and customize Salesforce applications using both declarative and programmatic approachesDevelop using Apex, Lightning Components, Experience Cloud, and Salesforce APIs following established best practicesParticipate in code reviews and contribute to maintaining high-quality, maintainable codeSupport deployment activities and provide knowledge transfer to client teams for long-term sustainmentRequired Qualifications:Bachelor's degree in IT or related field and a minimum of 4 years or Masters with a minimum of 2 years of prior relevant experience.of hands-on Salesforce development experience, preferably supporting Federal programsExperience working in Salesforce Government Cloud environmentsHands-on experience integrating Salesforce with Amazon Connect in production environmentsMust be a U.S. Citizen or Permanent Resident.Ability to obtain and maintain a Public Trust security clearance.Certifications Required:Salesforce Certified Platform AdministratorSalesforce Certified Platform Developer IStrong experience with Salesforce development: Apex, Lightning Components, Experience Cloud, and APIsProven Experience with Omni-Channel routing, screen pops, and real-time CRM data integrationExperience building and maintaining integrations across multiple enterprise systems (REST/SOAP APIs, middleware tools preferred)Experience with Einstein / Agentforce capabilitiesWeb development experience (JavaScript, HTML5, CSS)Experience with Salesforce declarative tools (Flow, Lightning App Builder; Process Builder, etc.)Understanding of identity and security concepts, including SSO, MFA, and encryptionExperience working in Agile environments (Scrum, SAFe, or Kanban) using standard Agile toolingStrong communication skills with both technical and non-technical stakeholdersPreferred Qualifications:Additional Salesforce Certifications:Salesforce Certified Advanced AdministratorSalesforce Certified JavaScript DeveloperSalesforce Certified MuleSoft DeveloperExperience with Salesforce Health Clou d or Data CloudExperience with other telephony products such as NiCE CXone, Genesys, Five9.Other object-oriented programming knowledge and technology experience .Additional experience with AWS GovCloud, Azure Governmen tExperience with other Pega, ServiceNow, etc.Experience for developing integrated data analytics platforms from Salesforce/MuleSoft implementations such as Tableau, Power BI, SAS.