Remittance Processor III/Utility (Part Time - Weekends)
$19 per hourCommerce Bank
Job Title
Support Lockbox Remittance Processing Services
Job Description
The main purpose of this job is to support Lockbox Remittance Processing services. This includes providing expedited collection and processing of different types of payments and correspondence for our customers and electronic documentation.
Work Schedule
Part Time, Saturday - Sunday 7:00 AM - 3:30 PM
Essential Functions
Perform quality checks on outbound mail and conduct basic troubleshooting and escalation of system/department issues Operate and maintain high or low speed scanning equipment for duration of shift, with a high degree of accuracy and efficiency
Monitor systems and make workflow decisions driven by customer deposit, scanning, data entry, and transmission deadlines to meet deadlines and maintain service level agreements
Apply customer rules to perform desk related duties including credit card processing, pulling rejected work, labeling processed work and, responding to emails
Meet department production and quality goals by processing multiple accounts with accuracy and in compliance with processing procedures
Complete data entry item processing for scanned images, manual keying, and field validation of multiple accounts according to processing procedures
Process Protected Health Information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations
Cross-train and deliver results in other areas of the department as needed
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Ability to learn systems used within the department
Ability to ask questions, identify opportunities for improvement, offer solutions to more complex issues, then retain information and apply details and logic to future situations
Ability to understand customer instructions and follow department guidelines
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Moderate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Ability to be flexible and work overtime hours when needed
Manual dexterity and eye-hand coordination
Ability to lift and move mail trays weighing up to 15 pounds
Repetitive hand movement
Ability to stand for up to 8 hours may be required
Education & Experience
High school diploma or equivalent combination of education and experience required
2+ years of payment processing or related experience in production environment required
Compensation Range
Hourly: $19.00 - $19.00 (Amount based on relevant experience, skills, and competencies.)
Location
922 Walnut St, Kansas City, Missouri 64106
Time Type
Part time
$19 per hour
...Remittance Processor III/Utility (Part Time - Weekends) Apply locations MO - Kansas City Downtown/Plaza - Kansas City - KC Downtown Trust Building (922 Walnut) (64106) time type Part time posted on Posted 7 Days Ago job requisition id 37334 About...Part timeWeekend workHourly payWork at officeLocal areaFlexible hoursShift work$19 per hour
...Remittance Processor III/Scanner page is loaded## Remittance Processor III/Scannerlocations: MO - Kansas City Downtown/Plaza - Kansas City - KC Downtown Trust Building (922 Walnut) (64106)time type: Part timeposted on: Posted Todayjob requisition id: 37334**About Working...Part timeWeekend workWork at officeFlexible hoursShift work$19 per hour
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