Communications Resident

Strategic Outcomes of this Position The Communications Resident executes Bridgeway’s communication strategy through timely, consistent, and engaging communication across digital, print, social, and in-person channels. Through strong storytelling, clear messaging, and thoughtful creative production, this position helps people understand who Bridgeway is, what is happening across the church, and how they can engage in its life and mission. By coordinating ministry promotions, maintaining communication channels and calendars, producing content, and measuring communication effectiveness, the Resident helps Bridgeway communicate with one unified voice. This position strengthens Bridgeway’s public identity while giving ministries reliable communication support and ensuring Bridgeway’s theology, multicultural identity, mission, and brand are represented consistently. The Residency provides a structured opportunity for both the Resident and Bridgeway to evaluate long-term alignment, role fit, and potential for continued employment within the organization. Key Responsibilities Success Measures: Communications and promotional campaigns are executed accurately, consistently, and on schedule. Website, Church Center, email, social media, and other assigned communication channels remain accurate and current. Bridgeway’s communications consistently reflect established brand, voice, messaging, theology, and multicultural identity. Ministry communication plans move efficiently from approved strategy through production, publication, and completion. Communication projects, calendars, assets, deadlines, and approvals are well organized and reliably managed. Communication metrics and audience engagement are regularly evaluated and used to improve future campaigns and make strategic decisions. Digital Communications Maintain and update Bridgeway’s website and public-facing Planning Center/Church Center content. Create, schedule, and publish social media content according to the strategy, priorities, voice, and direction established by the Director. Produce and distribute Bridgeway’s weekly newsletter, email campaigns, and other assigned digital communications. Maintain digital content calendars and ensure published information is accurate, current, and consistent across channels. Create, publish, and maintain digital content that promotes ministry opportunities, events, testimonies, and church-wide initiatives across Bridgeway’s website, social media, email, and other digital channels. Creative Production & Storytelling Create or coordinate graphics, print materials, promotional assets, photography, and other assigned creative deliverables within established creative direction and brand standards. Write and edit copy for digital, print, email, social media, and promotional communications. Identify, collect, organize, and develop testimonies and ministry stories for approved communication channels. Capture, select, organize, label, and archive photography, video, and other creative assets so they are readily available for use across Bridgeway’s communication channels. Manage approved print, photography, promotional, and creative vendor assignments by submitting specifications and files, tracking deadlines, reviewing deliverables, and ensuring completed work meets Bridgeway’s established standards. Ministry Communications & Promotions Gather ministry and event details, prepare promotional content, and publish approved communications across the appropriate channels according to established timelines and communication plans. Translate ministry information into clear, audience-focused communication across appropriate channels. Maintain Bridgeway’s communications and promotions calendar in coordination with ministry and project timelines. Execute communication campaigns according to approved strategies, timelines, and brand standards. Coordinate with ministry leaders and the Ministry Logistics team to gather information, clarify communication needs, and keep promotions moving through established processes. Respond to support requests and general inquiries as assigned. Brand & Communication Standards Apply Bridgeway’s visual identity, voice, and communication standards across assigned content and channels. Review communications for consistency, accuracy, cultural awareness, and alignment with Bridgeway’s mission and values. Maintain communication templates, brand assets, content libraries, and related resources. Train ministry leaders and teams to use Bridgeway’s established communication processes, tools, templates, and standards so requests are complete, timely, and ready for effective execution. Identify opportunities to strengthen the consistency and effectiveness of Bridgeway’s public-facing communications. Analytics & Continuous Improvement Monitor website, email, social media, and campaign performance. Maintain communication metrics and recurring reporting for the Director of Communications. Assess analytics to identify audience behavior, engagement patterns, and opportunities for improvement. Document campaign results and relevant insights to inform future communication planning. Support data-informed decisions about channels, content, timing, and audience engagement. Day-to-Day Communication Coordination Develop and maintain productive working relationships with employees, ministry leaders, volunteers, and vendors while executing approved communication plans. Obtain the information, assets, deadlines, and approvals necessary to complete assigned communications. Communicate project status, missing information, approaching deadlines, and execution issues to appropriate stakeholders. Keep assigned communication projects organized and moving through established workflows. Operate within the strategies, priorities, standards, and processes established by the Director of Communications, elevating decisions involving strategy, priority conflicts, significant messaging changes, brand exceptions, or sensitive communications to the Director. Required Education and Qualifications High school diploma or higher. Experience in communications, marketing, digital media, content creation, or a related field. Experience managing content across multiple communication channels and deadlines. Experience with digital publishing, social media, email marketing, or content management platforms. Proficiency with cloud-based productivity and collaboration tools. Preferred Education and Qualifications College degree, post-secondary training, or certification in communications, marketing, digital media, graphic design, journalism, or a related field. Experience using Google Workspace in a collaborative organizational environment. Experience with Adobe Creative Cloud or similar design and creative production software. Experience with Planning Center and Basecamp. Experience in a church, nonprofit, or multicultural organization. Skills and Competencies Excellent written, verbal, and visual communication skills with strong copywriting and editing ability. Strong organizational and content coordination skills with the ability to manage multiple channels, campaigns, and deadlines. Working knowledge of digital communications, social media, branding, email marketing, and content management. Ability to translate ministry goals and information into clear, engaging communication for diverse audiences. Strong attention to detail and ability to use communication analytics to evaluate performance and improve future work. Personal Attributes Creative, organized, and dependable with strong follow-through. Relational and collaborative when working with employees, ministry leaders, volunteers, and vendors. Curious and attentive to how audiences experience and understand Bridgeway. Flexible and adaptable as ministry needs, communication priorities, and deadlines change. Culturally aware and committed to representing Bridgeway’s mission, vision, values, theology, and multicultural identity with integrity. Supervisory Responsibility Coordinates and supports communications volunteers, interns, and residents as assigned. Coordinates external print, promotional, photography, and creative vendors as assigned. No direct employee supervision. Work Environment This position operates primarily in a professional office and ministry environment across Bridgeway Community Church locations. Bridgeway maintains a hybrid work environment as deemed appropriate by the employee’s supervisor and approved by the COO. The standard hybrid schedule is four days on-site and one day remote per week. Local travel between Bridgeway locations and other ministry-related sites may be required. Occasional out-of-area or overnight travel may also be required. Physical Requirements The physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to sit, stand, walk, speak, hear, reach, grasp, type, and perform repetitive hand movements. The employee may occasionally be required to lift and carry items weighing up to 20 pounds. Specific vision abilities required by this position include close vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type/ Expected Hours of Work This is a full-time, non-exempt position. Expected work hours may fall outside of standard business hours as requested and/or approved by the CEO, COO, CFO, or Director of Communications, including holidays. The current workweek is Tuesday through Friday and Sundays. #J-18808-Ljbffr Kaizen Lab Inc.