Complaint Program Lead: Root-Cause & Remediation
Cardless
Cardless is seeking a compliance professional to partner with our Customer Experience team to turn complaint trends into fixes addressing root causes. You will own the complaint program end to end, manage investigations, draft responses, and drive remediation in collaboration with Engineering, Product, and Operations. This is a hands-on individual-contributor role in an in-office setting in San Francisco. You will work with CFPB, FDIC, and other regulators, producing monthly and quarterly #J-18808-Ljbffr Cardless
Vacancy posted 4 days ago
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