Fulfillment Associate I

We are seeking a dependable and detail-oriented Fulfillment Associate I to support a high-volume repair and fulfillment operation. In this role, you will diagnose and repair electronic equipment, process customer orders, maintain accurate inventory records, and help ensure products are repaired and shipped efficiently while meeting quality standards.

This is an excellent opportunity for candidates with electronics assembly, hardware repair, or warehouse fulfillment experience who enjoy working in a fast-paced, team-oriented environment.

Location: Durham, NC

Duration: 12+ months, with possibility for extension

Duties:

• Diagnose, troubleshoot, and repair point-of-sale (POS) equipment and related electronic hardware.

• Perform bench-level repairs on printers, displays, system units, and other electronic components.

• Conduct diagnostic testing, inspections, and functional verification to identify equipment issues.

• Replace defective parts, clean equipment, and complete repairs according to established quality standards.

• Accurately document repairs, parts usage, inventory transactions, and work performed using computer-based systems.

• Pick, pack, and ship parts and equipment to fulfill customer orders.

• Maintain inventory and replenish workstations as needed.

• Keep the work area clean, organized, and compliant with safety guidelines.

• Assist with onboarding and training of new team members when required.

• Support continuous improvement initiatives while meeting productivity and quality goals.

Skills:

• Strong mechanical aptitude with the ability to repair electronic or computer hardware.

• Experience using hand tools and working with small electronic components.

• Basic computer proficiency and data entry skills.

• Ability to follow written procedures, testing scripts, and work instructions.

• Excellent organizational skills with strong attention to detail.

• Ability to prioritize tasks and work effectively in a fast-paced production environment.

• Strong teamwork and communication skills.

• Ability to lift up to 50 pounds and perform prolonged standing, walking, bending, reaching, and repetitive motions throughout the workday.

Experience:

• Minimum of 1 year of experience in electronics repair, assembly, manufacturing, warehouse operations, or a related technical environment.

• Experience with computer hardware repair or electronic equipment troubleshooting is preferred.

• Previous experience with shipping, receiving, inventory control, or fulfillment operations is a plus.

• Ability to work flexible shifts between 7:00 AM and 7:00 PM, including rotational Saturdays and occasional overtime as business needs require.

Education:

• Technical training or coursework in electronics, computer hardware, or a related field is preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit .

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.