IT Change Management Lead
Apex Systems Inc
Sr Organizational Change Manager
5 days onsite in Nashville TN
12 month contract to extend
This role will lead end-to-end IT change coordination across business, IT, operations, and engineering, ensuring seamless system integrations, validated processes, and successful user adoption.
Key Responsibilities
Program & Change Leadership
- Lead IT change management strategy for new site startup and legacy site closure
- Serve as the primary liaison across IT, Manufacturing Operations, Engineering, and Business teams
- Drive cross-functional alignment on system readiness, cutover, and transition plans
- Identify risks, dependencies, and mitigation plans across all change activities
Systems Implementation & Integration
- Coordinate deployment and integration of enterprise and manufacturing systems (MES, ERP, WMS, infrastructure, shop floor systems)
- Ensure alignment of IT deliverables with operational startup milestones
- Oversee data migration, system validation readiness, and cutover execution
Validation & Testing (GxP/Regulated Environment Preferred)
- Lead execution and oversight of:
- UAT (User Acceptance Testing)
- IQ (Installation Qualification)
- OQ (Operational Qualification)
- PQ (Performance Qualification)
- Ensure documentation, traceability, and compliance with validation standards
Training & Adoption
- Develop and execute training strategies for plant users, supervisors, and support teams
- Coordinate creation of SOPs, job aids, and system guides
- Drive readiness and adoption across all user groups
Cutover & Hypercare
- Lead cutover planning and execution for new site go-live
- Establish and manage hypercare support model (triage, issue resolution, stabilization)
- Track and report stabilization metrics, system performance, and issue resolution
Top Skills for an Ideal Candidate:
- Proven experience with greenfield site implementations and/or plant shutdowns
- Strong knowledge of manufacturing systems (MES, ERP, WMS, shop floor technologies)
- Hands-on experience with validation processes (UAT, IQ/OQ/PQ)
- Demonstrated ability to lead cross-functional teams in high-pressure, time-sensitive environments
- Experience in regulated industries (e.g., tobacco, pharma, CPG) strongly preferred
- Exceptional stakeholder management and executive communication skills
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