Internet Sales Professional

Join Our Team!

Over the past 60 years, Tom's Ford has won a Dealer Rater Dealer of the Year Award as well as Edmund's 5 Star Dealer Award. Were also honored to say that were a 27 time Presidents Award winning dealership. We are looking for quality, customer-focused individuals to grow with us!

Our dealership culture is also unmatched, as many of our employees have been with us for 20 years or more. Theyve come to know whole generations of local drivers, and the service and experience that they provide our customers is the key to our success.

Our growing business development department is looking for ambitious, goal-oriented individuals to join our team. No automotive experience required. Customer service, call center, and professionals looking for an opportunity to grow and develop your career apply here!

What We Offer

• Hourly, plus bonus pay plan
• One-on-one training
• Career planning
• Collaborative, team environment
• Work-life balance
• 401k with employer match
• This position may be eligible for medical/dental/vision insurance, life insurance, 401k and ancillary insurance depending upon the terms of each plan
• Life insurance, company paid
• Paid time off

Responsibilities

• Provide a professional and comprehensive buying experience for potential customers
• Responsible for making outbound sold and unsold follow-up calls for customers who submit inquiries
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Handle all incoming internet and phone leads
• Be available to respond to email and text inquiries in a professional, well-spoken manner
• Assist customers in appropriate vehicle selection
• Conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration
• Direct customers to product information resources, including those available on the internet
• Respond to inquiries immediately
• Deliver inquiries/messages intended for other sales personnel and departments promptly

Qualifications

• Ability to work Saturdays and some evenings. Closed on Sundays!
• Skilled with technology and emerging communication platforms
• Must be very confident communicating on the phone with a pleasant and professional phone voice
• Upbeat personality and ability to understand and adapt to people
• Time management skills and be able to work independently
• Ability to work in a team atmosphere
• Effective listening skills
• Valid driver's license with acceptable driving record according to dealerships guidelines
• Willing to submit to a pre-employment background check

All applicants must pass pre-employment testing to include background checks and pre-employment drug test. We are an equal opportunity employer (EOe)