Staffing Operations Manager

Job Description

Job Description

Position Overview

We are seeking a highly organized, detail-oriented, and motivated Staffing Operations Manager to support and oversee the daily administrative, financial, and operational functions of a busy staffing agency.

The ideal candidate will have experience in staffing operations, accounts receivable, job postings, and software management. This individual must be comfortable multitasking, managing deadlines, maintaining accurate records, and ensuring smooth daily operations.

Key Responsibilities

Staffing Operations & Administration

• Coordinate and support daily staffing agency operations.

• Assist with employee onboarding, documentation, and personnel records.

• Maintain accurate employee, client, and assignment information.

• Monitor staffing activities and ensure operational procedures are followed.

• Communicate professionally with clients, employees, recruiters, and management.

• Prepare operational reports, spreadsheets, and administrative documentation.

• Identify opportunities to improve efficiency and workflow.

Accounts Receivable & Financial Administration

• Manage accounts receivable, including invoice tracking and payment processing.

• Generate, review, and distribute client invoices.

• Monitor outstanding balances and follow up on overdue payments.

• Reconcile payments and maintain accurate financial records.

• Research and resolve billing discrepancies.

• Assist with payroll-related documentation and financial reporting.

• Maintain confidentiality of financial and employee information.

Job Postings & Recruitment Support

• Create, publish, and manage job advertisements across multiple hiring platforms.

• Update job postings to maintain accuracy and improve candidate visibility.

• Monitor job board performance and assist recruiters with hiring needs.

• Maintain accurate job orders and position information in the staffing system.

• Coordinate with recruiting staff to ensure open positions are advertised effectively.

Staffing Software & Systems Management

• Manage and maintain applicant tracking systems (ATS) and staffing management software.

• Enter, update, and verify candidate, employee, and client information.

• Troubleshoot basic software issues and coordinate with technical support when necessary.

• Generate reports and monitor data accuracy.

• Assist with software implementation, system updates, and process improvements.

• Ensure proper organization and security of electronic records.

Qualifications & Requirements

• Previous experience in staffing, office administration, accounting, or business operations preferred.

• Experience with accounts receivable, invoicing, and payment reconciliation.

• Strong computer skills, including Microsoft Excel, Word, and Outlook.

• Familiarity with staffing software, applicant tracking systems, or payroll platforms preferred.

• Experience managing online job postings and recruitment platforms.

• Excellent organizational, communication, and problem-solving skills.

• Ability to prioritize multiple responsibilities and meet deadlines.

• Strong attention to detail and accuracy.

• Ability to work independently and take initiative.

• Professional attitude and strong customer service skills.

• Bilingual English/Spanish is a plus.

Preferred Experience

• Staffing agency or recruiting industry experience.

• Knowledge of staffing management platforms such as Zenople or similar systems.

• Experience with QuickBooks or other accounting software.

• Understanding of payroll processes, billing, and accounts receivable.

• Experience coordinating office operations and supporting multiple departments.

What We're Looking For

We are looking for a dependable, proactive professional who takes ownership of their responsibilities and enjoys working in a fast-paced environment. The ideal candidate is comfortable working with numbers, technology, and people while helping keep daily business operations organized and efficient.

If you are organized, motivated, tech-savvy, and ready to take on a key role in a growing staffing company, we encourage you to apply!