Regional Director, Food & Beverage Operations- Lifestyle, Americas

The Opportunity Hyatt's Lifestyle Group is seeking a passionate and forward-thinking Corporate Director of Food & Beverage Operations for its Americas region. In this role, you'll collaborate closely with the broader Lifestyle Group corporate and property teams, driving innovation and operational excellence that continues to position Hyatt as a global leader in hospitality. This position supports the Lifestyle portfolio across the Americas, including managed, licensed, and franchised operations, and partners closely with colleagues across our international footprint to ensure alignment, consistency, and best‑in‑class execution. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. Who We Are At Hyatt, our ambition is bold: to be the most responsive, most innovative, and best‑performing company in hospitality. Within that vision, The Lifestyle Group stands apart—anchored in design that resonates, cultural relevance that inspires, and guest experiences that cannot be found anywhere else. The Lifestyle Group is more than a collection of hotels—it’s a movement within hospitality. We are building an organization that is more agile, more accountable, and more inspiring, anchored by our commitment to colleagues, guests, and owners alike. Here, you'll help write the next chapter of hospitality—one defined by cultural relevance, brand integrity, and transformative experiences. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We’re proud to offer exceptional corporate benefits which include: Annual allotment of free hotel stays at Hyatt hotels globally Flexible work schedule Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription A global family assistance policy with paid time‑off following the birth or adoption of a child as well as financial assistance for adoption Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results‑driven, and are looking for a variety of opportunities to develop personally and professionally. The Role Objective Functions as a strategic and operational business partner to the Vice President, Food & Beverage Operations – The Lifestyle Group, Americas, supporting The Lifestyle Group’s brand portfolio. The role is responsible for managing hotel Food & Beverage operations of outlet pre‑opening, ramp, renovations, and transitions, ensuring operational readiness, compliance, performance analysis, and profitability across assigned hotels. This position drives the execution of Hyatt’s Food & Beverage operational standards, leads the role in testing and piloting, assists in performance benchmarking, and supports data‑driven decision‑making to enhance Food & Beverage performance across the region. Operations Provides oversight and guidance to ensure hotels maintain operational readiness, achieve service excellence, and consistently meet Hyatt’s brand and quality standards across all Food & Beverage initiatives. Work cross functionally with regional support leadership, specifically Culinary, Finance, HR, Brand, Design, Marketing, and IT with a keen focus on operational best practices and driving budgeted revenues and GOP for the region’s food and beverage. Drive consistency and execution of Food & Beverage initiatives across all brands and properties. Participates in property visits and consulting assignments. Monitor and hold operational, purchasing, and menu programming standards in their region’s outlets and work together with respective department heads to take corrective action where appropriate. Analyze the products of their region and ensure that food and beverage team members are performing at a high level and that our service meets the needs of the market. Analyze the products of competitors and ensure that all staff are aware of current trends. Fully understand all matters of purchasing, quality and cost control and ensure that profit and quality are maximized at all times. Attend relevant meetings and develop material as needed for updates and changes to Brand Standard Programs and Purchasing Brand Standards. Leads food & beverage proformas, consulting visits, and pilot implementations for productivity and profitability. Monitor all hotel openings and Food and beverage projects, working with the Openings and Transitions Team to support and align Food and Beverage needs. Supports openings, renovations, and transitions across Hyatt’s Lifestyle portfolio of hotels. Reviews layouts, OS&E, and FF&E for design efficiency and compliance. Is the subject matter expert around POS technology and can provide strategic recommendations to enable on‑property performance. Drives continuous improvement through technology and data insights. Develops and enhances digital tools and reporting systems that leverage property‑level data to improve forecasting accuracy, project management, and strategic planning. Stay abreast of new technologies and equipment and ensure these are brought to market as appropriate. Stay abreast of sustainability opportunities and implement, as appropriate, to promote Hyatt’s global goals for conservation. Stay abreast of new trends in hospitality. Talent Development Recommend and assist with, and approve, selection of front of house and kitchen management personnel to fill open positions in their region. Oversee training and development for all salaried FOH and Kitchen leaders in the region, mentor and track performance, lead succession planning. Provide tools and support for the development of Hyatt management. Conducts training needs analyses and develops property‑specific learning pathways. Implement AI‑driven Food & Beverage training programs to improve efficiency, profitability, and compliance. Performance Develops and monitors brand‑level Food & Beverage KPIs. Leads data collection and analysis for their regional portfolio of hotels. Frequently report on the performance of their region with respect to guest experience metrics, management performance, development, and turnover, marketing initiatives and PR recognition, and financial performance against budget and program goals. Leads key and underperforming property support to drive positive performance. Benchmarks outlet performance and identifies pricing and labor optimization opportunities using AI tools. Guides field teams on new processes, performance strategies, and brand standards. Provides insights, recommendations, and KPI reporting to senior leadership. Compliance & Audit Oversight Oversees and evaluates Food and beverage audit processes, ensuring timely and effective corrective actions for Hyatt‑managed hotels. Monitors operational compliance with food safety, sanitation, and brand standards across all properties. Analyzes and consolidates audit data within digital platforms to provide actionable insights for leadership review. Qualifications Experience Required Minimum of 10 years of progressive experience in Food & Beverage Hotel and Restaurant operations, hospitality management, or a related business function. Minimum of 5 years as Director overseeing a food and beverage department with signature restaurant(s) and bar(s). Must have worked in at least four different restaurants and bars. Must be able to travel extensively (approximately 60‑80%) to support property visits, training, and operational initiatives. Service‑oriented mindset with strong communication, presentation, and training abilities. Skilled at building relationships and working effectively with diverse teams and stakeholders across brands and regions. Demonstrates agile leadership—adaptable, collaborative, and focused on continuous improvement. Self‑starter who thrives in both independent and cross‑functional environments. Strong analytical and strategic thinking skills with the ability to translate insights into action. Capable of managing multiple priorities and deadlines in a dynamic, fast‑paced setting. Highly proficient and comfortable with Food & Beverage technology, digital platforms, and data‑driven decision‑making. Strong financial acumen with hands‑on experience in Food & Beverage financial systems, forecasting, and P&L management; advanced Excel proficiency required. Proficient in standard business software, including Word, Excel, Canva, PowerPoint, financial reporting tools such as Hyperion/Essbase, Outlook, Mac, OpenTable (or similar Table Management System), Oracle Simphony (or similar Point‑of‑Sale system). Active use and up‑to‑date understanding of AI. Experience Preferred Bachelor's in Hotel Management, Hospitality, Food & Beverage, or Culinary preferred, but not required. Spanish speaking would be a plus. The position responsibilities outlined above are in no way to be construed as all‑encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. We Welcome You Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr Hispanic Alliance for Career Enhancement