Overhead Door Field Service Technician
$26 per hourK2 Ascend
Job Description
Job Description
Overhead Door Field Service Technician
Location: Canton, MI
Schedule: Full-Time, Day Shift
Salary Range: $26+/hour
Travel: Primarily local service calls with occasional travel throughout Michigan; home most nights
About the Opportunity
An established manufacturer and installer of industrial overhead doors is seeking an Overhead Door Field Service Technician to join its team in Canton, MI. This position focuses on servicing, troubleshooting, and repairing overhead door systems that have already been installed at customer facilities.
This is a hands-on, customer-facing role ideal for someone with strong mechanical aptitude, troubleshooting skills, and a professional approach to customer service. Most work is performed locally, allowing technicians to return home most nights, although some service calls may require extended hours or occasional travel throughout Michigan.
What You'll Do
- Perform field service, troubleshooting, and repairs on existing industrial overhead door systems
- Diagnose mechanical and operational issues and determine appropriate repair solutions
- Respond to customer service requests and work to restore equipment functionality
- Communicate professionally with customers regarding service needs, repairs, and job progress
- Work independently in the field while coordinating with the service team
- Maintain a strong focus on safety, quality workmanship, and customer satisfaction
- Support occasional service assignments throughout Michigan as needed
- Remain flexible when service calls require additional time to complete
What You Bring
- Strong mechanical aptitude and hands-on troubleshooting abilities
- Experience with industrial equipment, mechanical systems, or field service work
- Ability to diagnose problems and perform repairs in a customer-facing environment
- Excellent communication skills and a professional, service-oriented attitude
- Ability to work independently and manage service responsibilities effectively
- Willingness to work extended hours when service jobs run longer than expected
- Flexibility for occasional travel throughout Michigan
- Experience servicing overhead doors or similar industrial equipment is a plus
What's Offered
- Starting pay of $26+/hour
- Full-time, day-shift opportunity
- Primarily local service territory with technicians home most nights
- Opportunity to work with an established manufacturer and installer of industrial overhead door systems
- Hands-on service and repair work across customer locations
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