Manager of Hospice Clinical Operations

Overview Schedule: Full-time | 80 hours/pay period | Monday to Friday | 8 a.m. to 4:30 p.m. Location: Must be available to travel to Alexandria, Morris, and Waite Park, MN. Pay Range: $80,000-$95,000/year (salaried exempt), based on experience, qualifications, and location. This position also includes a $10,000 sign on bonus. Vivie offers workplace flexibility in a culture that supports growth, purpose, and meaningful work. Flexible scheduling, autonomy, and work-life support with modern technology that makes your day easier Competitive pay with employer-matched retirement, pay-on-demand options, and generous PTO + paid holidays Comprehensive health and wellbeing benefits Paid documentation time, plus mileage, drive time or car program options Career growth through scholarships, training, and professional development Responsibilities As a Manager of Hospice Clinical Operations, you’ll lead a compassionate team dedicated to delivering exceptional care to our hospice clients and their families. You’ll oversee the day-to-day clinical operations, ensuring every element of our services aligns with Vivie’s commitment to excellence, regulatory compliance, and whole-person care. Lead & Manage Clinical Operations: Oversee the delivery of high-quality, patient-centered care provided by the Interdisciplinary Team (IDT). Ensure compliance with corporate policies, billing standards, and federal and state regulations. Team Supervision & Utilization: Supervise field and office staff, ensuring case load assignments are managed effectively based on acuity, geography, and staffing capacity. Monitor team performance to meet clinical benchmarks and optimize productivity. Referral & Admissions Coordination: Partner with the Clinical Team Assistant to manage new referrals, complete chart assessments, determine hospice eligibility, and oversee timely Face-to-Face visits and documentation. Collaboration & Quality Assurance: Work cross-functionally with Quality & Compliance, Training & Education, and Human Resources to drive clinical outcomes, improve CAHPS and PEPPER scores, and support a culture of continuous improvement. Physician Communication & Documentation: Maintain consistent communication with the Hospice Medical Director and Physician Designees regarding new admissions, Certifications of Terminal Illness, and medical updates. Other Duties As Assigned: The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. Qualifications Current RN license in the state of Minnesota. Bachelor's degree preferred. Minimum one year of hospice experience preferred. CPR certification (within 6 months of hire). Valid driver’s license and access to insured personal vehicle. Excellent communication skills – both verbal and written. Strong understanding of hospice regulations and documentation standards. Ability to pass state mandated background checks. Physical capability to perform all essential job functions. Ability to read, write, and speak English to ensure effective communication with clients, visitors, and families. Additional Details Employment Type: Salary, exempt Department: Administration Travel Requirements: Yes This role does include supervisory responsibilities Vivie is an equal opportunity employer. At Vivie, we follow all federal, state, and local laws that protect against discrimination. We’re committed to creating and maintaining a workplace where everyone is treated with fairness and respect. Discrimination of any kind — based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, public assistance status, veteran status, familial status, disability, or any other protected characteristic — is prohibited. We are dedicated to providing equal employment opportunities for all team members and applicants. That commitment extends to every part of employment, including recruitment, hiring, promotions, pay, career development, and all other conditions of employment. In addition, Vivie will provide reasonable accommodations to individuals with disabilities, in accordance with state and federal law. #J-18808-Ljbffr