Certified Medical Assistant - Per Diem

Review incoming referrals and hospital discharge reports to identify patients who may qualify for the COPD Disease Management Program Verify eligibility criteria according to established program guidelines Conduct initial patient outreach via telephone or electronic communication to explain program benefits and determine interest Obtain and document patient consent for enrollment Collect demographic, insurance, and clinical information required for program participation Coordinate referral processing and ensure all required documentation is received Maintain tracking logs for referrals, enrollment status, patient engagement, and program completion Enter and maintain accurate patient information in EPIC, Bonafide, and other program databases Generate reports related to referral volume, enrollment rates, patient participation, and program outcomes Track patients requiring follow-up outreach and coordinate re-engagement efforts Ensure documentation complies with organizational policies, regulatory requirements, and privacy standards Perform additional duties as assigned to support program operations Provide general direct and indirect patient education in the home setting under the direction of the COPD Program Director Work collaboratively with the COPD Educator, physicians, care managers, hospital discharge planners, and other healthcare professionals Requirements High School Diploma or equivalent National Certification CCMA from: NHA, AAMA, NAHP, ARMA, AMT, AMCA, or NCCT Ability to review referrals and hospital discharge reports Ability to verify eligibility criteria according to program guidelines Ability to conduct patient outreach by telephone or electronic communication Ability to collect demographic, insurance, and clinical information Experience or proficiency entering and maintaining patient information in EPIC, Bonafide, and other program databases Ability to ensure documentation complies with organizational policies, regulatory requirements, and privacy standards Core Competencies Demonstrates expertise in patient outreach, eligibility verification, and data management within the COPD Disease Management Program. Proficient in maintaining compliance with regulatory requirements and ensuring accurate documentation in healthcare databases. Highest-signal resume keywords Patient Outreach Eligibility Verification Data Management in EPIC National Certification CCMA Regulatory Compliance ATS Optimization Keywords Hard Skills Patient Information Collection Referral Processing Documentation Compliance Report Generation Patient Engagement Tracking Soft Skills Collaboration Communication Patient Education Certifications & Qualifications National Certification CCMA Industry Keywords COPD Disease Management Patient Consent Demographic Information Insurance Information Clinical Information Tools & Technologies EPIC Bonafide Healthcare Databases #J-18808-Ljbffr