Assistant Store Manager - Crystals
PHILIPP PLEIN
Job Description
Position Overview
\nThe Assistant Store Manager supports the Store Manager in leading and developing the sales and to support the team in maximizing clientele experience and achieving sales, profitability and service goals.
\nJob Duties
\nSales
\nSupport Store Manager in driving store productivity and profitability and achieving sales goals.
\nMaintain a high level of customer service at all times within the store environment.
\nEducate clients with the most current product knowledge.
\nBuild and grow customer base.
\nSupport team members to achieve store sales goals.
\nEnsure prompt follow up with client purchases, repairs and inquiries.
\nResolve customer service issues quickly and effectively.
\nOperations
\nEnsure all opening and closing store procedures occur in a timely and efficient manner.
\nSupport store schedule creation and ensure integrity of time and attendance.
\nSupport the Store Manager in the economical and operational management of the store in compliance with internal policies and procedures.
\nPartner with the Store Manager in running the day–to–day store operations.
\nAssume all Store Manager’s responsibilities in their absence.
\nAid in maintaining loss prevention standards and preventing shrinkage.
\nAssist in conducting monthly inventory counts and in reconciling inventory discrepancies.
\nMaintain a luxury environment in the store with merchandise displayed as directed.
\nMaintain a neat and well organized stockroom, properly receiving merchandise and controlling damages.
\nPromote a positive working environment through effective communication amongst peers, Management and Corporate Office.
\n\n
Human Resources
\nAssist Store Manager with hiring, training, motivating and retaining a team of qualified associates.
\nPartner with Store Manager to provide regular feedback and counseling on performance of sales team.
\nEnsure all Human Resources paperwork is processed correctly and in a timely manner.
\nEnsure compliance with all corporate standards, policies and initiatives.
\n \nsend your cv: View email address on ziprecruiter.com / View email address on ziprecruiter.com
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