Nurse Manager - Patient Care Service

Summary: 7:30 am - 4 pm Responsibilities: Lead nursing practice using the Professional Practice Model of Relationship Centered Care and the Modified Primary Nursing Care Delivery Model. Demonstrate proficiency and role model behaviors in Purposeful Hourly Rounding (PHR). Integrate PHR into clinical activities to enhance Relationship Centered Care. Validate staff members' hourly rounds on all patients through direct observation and patient feedback. Assess staff competency in PHR and provide consistent feedback. Conduct daily rounding of all patients (Monday-Friday). Communicate patient experience and staff engagement information to develop and implement action plans. Collaborate with the physician dyad and escal a concerns as appropriate. Address patient concerns promptly and provide service recovery as needed. Role model Relationship Centered Care through various actions including Admission Welcome, Bedside Shift Report, and more. Huddle with staff at the start of each shift, identifying high-risk patients. Communicate concerns to nursing leadership and initiate service recovery as needed. Interpret and communicate patient experience scores and benchmarks. Empower staff to use evidence-based practices to understand patients’ perceptions of care. Requirements: MSN required. Psychiatric experience required. Travel experience required. Preferred Skills: Design and lead a safe, therapeutic, and efficient patient-centered care environment. Identify and investigate issues or variances in practice/operations. Lead interdisciplinary quality improvement teams using high-reliability principles. Review unit progress, changes, and compliance with quality and safety metrics. Respond to escalations of potential safety hazards or gaps from best practice. Monitor and correct gaps in clinical nurse documentation. Lead staff participation in quality and safety initiatives and mandated compliance measures. Demonstrate accountability for all unit quality and safety practices and compliance. #J-18808-Ljbffr Creative Solutions Services, LLC