Customer Service Supervisor

Jobtailor

Responsibilities Responsible for coordinating activities of various types of service agents providing customer support services. Responsible for the supervision and development of customer service agents, specialists, and coordinators. Answer questions about services. Handle customer complaints, adhere to client protocol and SOP’s. Audit, research, report, and resolve customer service issues. Monitor productivity of agents and generate reports. Provide performance feedback and coaching to employees and supervisors. Manage performance to ensure required levels of productivity and achievement of organizational objectives. Requirements Bachelor’s degree or equivalent strongly preferred. Generally prefer 0-2 years of related supervisory experience. Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Exceptional interpersonal and analytical skills required. #J-18808-Ljbffr

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Customer Service Supervisor in New Albany, OH vacancy

Client Relationship Manager
$16 - $20 per hour
...without having to step away to find an answer from someone.” Connect with Ameri Mac Appraisal Management Today The fully staffed customer service department at Amerimac Appraisal Management is available Monday through Friday, 8 a.m. EST to 8 p.m. EST. #J-18808-Ljbffr...
Suggested
Full time
Casual work
Work at office
Immediate start
Monday to Friday
Flexible hours
Amerimacmanagement
New Albany, OH
4 days ago
Client Solutions Manager
$100k
...opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and...
Suggested
Local area
Slice Merchant Services
Gahanna, OH
2 days ago
Senior Customer Success Manager
$150k - $170k
...to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks... ..., Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest...
Suggested
Remote work
Work visa
GrabJobs
Columbus, OH
2 days ago
Customer Success Manager
$80k - $95k
...Customer Success Manager New York; Santa Barbara; Seattle; Columbus About Impact.com: Impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across...
Suggested
Work at office
Home office
Flexible hours
Impact Radius
Columbus, OH
2 days ago
Customer Success Manager
$60k - $70k
...You will serve as the main operational contact for partner communities, coordinate scheduling and documentation, and ensure smooth service delivery. This full-time dayshift role offers $60,000–$70,000 per year, benefits, and opportunities to collaborate with clinical teams...
Suggested
Full time
Day shift
MindCare Solutions Group, Inc.
Columbus, OH
2 days ago
Client Service Coordinator
$23.15 - $24.25 per hour
...Join the dedicated team at Adecco as a Client Service Coordinator, where your organizational skills and customer-focused approach will help ensure seamless support for our clients and candidates. In this vital role, you will manage daily client interactions, coordinate...
Hourly pay
Temporary work
Local area
Adecco
Galena, OH
7 hours ago
Head of Customer Success
...safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that... ...company-seeded HSA Employer-paid, therapist-led, virtual care services through Talkspace 401(k) with company match Company provided...
Temporary work
Flexible hours
Accreditation Council For Graduate Medical Education
Columbus, OH
5 days ago
Partner Success Manager
...platform trusted by over 20,000 active providers nationwide. This service is powered by a multidisciplinary team of dedicated... ...You have the opportunity to represent VaxCare to its partner (customer) base with the goal of helping them fully leverage VaxCare’s technology...
Live in
Work at office
Night shift
VaxCare
Columbus, OH
4 days ago
Client Success Manager
...internal systems and support tools ◾Represent the values of Service Over Sales, putting clients’ well-being first ◾Participate in... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...
Full time
Globe Life: Moore Organizations
Columbus, OH
1 day ago
Client Services Manager (Care Manager) - Senior Home Care
$50k
...Description Job Description Description: Help seniors age with dignity while leading the care that makes it possible. HomeWell Care Services is seeking a compassionate, organized, and accountable Client Services Manager to coordinate care, support caregivers, and...
Full time
Temporary work
Work at office
Monday to Friday
Weekend work
Afternoon shift
HSC Central Ohio LLC
Columbus, OH
21 days ago
Community Relations & Development Manager
$70k - $80k
...health care is one of the strongest industries to be in as the baby boomer population continues to age and the need for home care services continues to exponentially multiply. About HomeWell HomeWell Care Services is a private-pay home care company serving Central...
Base plus commission
Temporary work
Shift work
HSC Central Ohio LLC
Columbus, OH
19 days ago
Engagement Manager II
$119.6k - $215.4k
...Are you passionate about building relationships and ensuring customer success? Are you a fast learner who is fascinated by cloud technologies... ...on and empowering their adoption of Akamai's products and services to support account growth Responding to escalations when...
Work experience placement
Akamai
Columbus, OH
5 days ago
Client Services Manager
...Client Services Manager Department: Accounts Employment Type: Permanent Location: Bexley Description At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after them will always be our #1 priority. We come in all shapes and...
Permanent employment
Work at office
DJH Ireland
Bexley, OH
1 day ago
Client Services Manager
$79.25k - $85k
...as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance WFA Client Services Manager PRIMARY PURPOSE To manage... ...; and to manage program procedures and processes that impact customer satisfaction ensuring consistency in process within the account...
Work at office
Local area
Flexible hours
Sedgwick
Columbus, OH
2 days ago
Client Services Manager
...DJH Ireland is seeking a Client Services Manager to lead our accounts team from the Bexley office, partnering with directors to deliver strategic client advice. You will manage a diverse client portfolio, drive service excellence, and coach the accounts team in a fast...
Work at office
DJH Ireland
Bexley, OH
1 day ago
Community Engagement Manager
About this position Orange Barrel Media (OBM) creates and operates iconic urban media displays that advertisers ask for by name in top U.S. markets. Since our founding in 2004, OBM has pioneered a community-oriented model of outdoor media development and is nationally recognized...
Local area
Remote work
Work from home
Home office
Orange Barrel Media, LLC
Columbus, OH
4 days ago
Customer Service Supervisor
$14.5 - $15 per hour
...Responsible for promoting an excellent customer experience. Oversees a team of Associates... ...store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads... ..., working effectively with peers and supervisors Able to train others 1 year retail and 6...
Hourly pay
Temporary work
Local area
Home office
Flexible hours
Night shift
The TJX Companies , Inc.
Reynoldsburg, OH
4 days ago
Client Service Coordinator
$15.39 - $19.67 per hour
...Client Service Coordinator The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Flexible hours
Afternoon shift
Banfield
Columbus, OH
2 days ago
Customer Service Supervisor
$11 - $12 per hour
...Customer Service Supervisor Share Apply Full-time $11.00 - 12.00 per hour Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong front desk leader who thrives in fast-paced environments, drives results, and sets the standard...
Hourly pay
Full time
Seasonal work
Shift work
Weekend work
PetSuites
Columbus, OH
5 days ago
Client Relationship Manager
...Area (On-site) Build Strong Partnerships. Deliver Exceptional Service. Drive Client Success. Surge Staffing is seeking a Corporate Client... ...building long-term partnerships while ensuring an exceptional customer experience. You will work closely with clients to understand...
Work at office
Monday to Friday
Surge Staffing
Columbus, OH
2 days ago
Client Relations Manager
...vital role, you will serve as the primary liaison for key corporate accounts, maintaining relationships while delivering exceptional service. Your responsibilities include client meetings, account management, and collaboration with internal teams. The ideal candidate will...
Surge Staffing
Columbus, OH
2 days ago
Client Relations Manager
...delivery teams — ensuring clients receive exceptional, proactive service from contract execution through successful product delivery.... ...professional experience). 3+ years of experience in a client relations, customer success, account management, or client‑facing project...
Full time
Contract work
Temporary work
Work at office
Local area
2 days per week
3 days per week
Forge Biologics
Columbus, OH
4 days ago
Virtual Travel Client Services Coordinator
...Virtual Travel Client Services Coordinator Weare hiring a Virtual Travel Client Services Coordinator to assist clientsthroughout their... ...Organized anddependable Comfortable usingonline tools Customer serviceexperience preferred Interest intravel Perks Fully...
Remote work
Flexible hours
Dreamstravelcr
Columbus, OH
4 days ago
Customer Service Supervisor
...beverage distribution and grow with a company that truly cares about its people. Overview The Supervisor, Accounts Receivable (A/R) on the CAS team (Customer Accounts Services) plays a critical role managing AR operations, improving processes, and coaching hourly employees...
Hourly pay
Full time
Local area
Flexible hours
Women of the Vine & Spirits
Columbus, OH
2 days ago
Client Accounting Services (CAS) Senior Manager
...Client Accounting Services (CAS) Senior Manager Who: A seasoned accounting leader with an active CPA and at least six years of CAS or similar managerial experience. What: Oversee and grow the CAS practice by leading service delivery, managing teams, improving...
Work at office
Immediate start
NorthPoint Search Group Inc
Columbus, OH
3 days ago
Client Partner
$143.3k - $238.8k
...exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping... ...mid-market clients by driving revenue, retention, and long-term customer success. This role owns the client relationship and is accountable...
Flexible hours
Cox Communications
Columbus, OH
2 days ago
Guest Experience Specialist - Front Desk
...Concord Hospitality Enterprises is seeking a Front Desk Clerk/Guest Services Clerk to welcome guests from arrival to departure. You will deliver friendly, attentive service, handle inquiries, and support guests throughout their stay. Role emphasizes teamwork, fast-paced...
Concord Hospitality
Columbus, OH
4 days ago
Sr. Client Partner, Manufacturing, CPG & Software
$133k - $217.7k
...on North American based clients. With Oracle's aim to bring a customer-first approach with deep industry insight to deliver positive outcomes... ...Client Partner, you will be responsible for driving consulting services growth and closing high-value deals by leading matrixed pursuit...
Contract work
Temporary work
Remote work
Flexible hours
Oracle
Columbus, OH
3 days ago
Front Desk Coordinator
$17 - $19 per hour
...telephones, scheduling patient appointments, and providing exceptional service to every patient present in our office. This is a fully onsite... ...assigned. Qualifications & Experience Previous experience in customer service and front desk roles. Experience in aesthetics,...
Hourly pay
Full time
Contract work
Work at office
Afternoon shift
C.A.P.S. INC.
Gahanna, OH
3 days ago
Front Desk Coordinator
$17 - $19 per hour
...professionalism in all interactions with patients and staff. Perform other duties as assigned. Qualifications Previous experience in customer service and front desk roles. Experience in aesthetics, dermatology, cosmetology, and/or healthcare industries preferred. Benefits...
Hourly pay
Full time
Contract work
Afternoon shift
Aesthetic Partners
Gahanna, OH
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Supervisor. Be the first to apply!