Patient Care Coordinator

Job Description

Job Description

Urban Medical is a premier luxury medical aesthetics and functional medicine practice, dedicated to providing top-tier care and exceptional client experiences. We are currently seeking a motivated and professional  Patient Care Coordinator to join our team.

We are not the average employer. We are looking for someone who wants to join a fast paced, fun team and grow with us! 

We encourage you check us out on IG @urban_aesthetics_wellness before you apply!

Key Responsibilities:

• Serve as the first point of contact for patients, providing a warm and welcoming experience.
• Manage patient scheduling, including appointment bookings, rescheduling, and confirmations.
• Answer phone calls and respond to inquiries in a professional and friendly manner.
• Perform general office duties, including maintaining patient records, data entry, and organizing files.
• Coordinate with providers to ensure seamless patient care and appointment flow.
• Assist with administrative tasks such as ordering office supplies, preparing forms, and processing payments.

Qualifications:

• Previous experience in a customer service or administrative role, preferably in a medical or aesthetics setting.
• Strong communication and interpersonal skills with a focus on patient satisfaction.
• Proficient in using scheduling software and office technology.
• Ability to multitask, stay organized, and work independently in a fast-paced environment.
• A professional demeanor and a passion for aesthetics and wellness.
• Ability to excel in a high paced, dynamic environment. 

What We Offer:

• Competitive pay based on experience.
• Company paid life insurance, short term & long term disability. 
• Dental & Vision Insurance
• Paid time off (PTO)
• A positive and supportive work environment.
• Opportunities for professional growth within a luxury medical aesthetics practice.

If you are detail-oriented, enjoy building relationships with clients, and want to be part of an innovative and dynamic team, we’d love to hear from you!

How to Apply:
Please send your resume and a brief cover letter to [Insert Application Email or Instructions].

Urban Medical LLC is an equal opportunity employer.