Retail Supervisor

Dixon Ace Hardware Supervisor Position

This person enjoys a fast paced challenging environment and has a positive outlook on life. You love to help customers and you are a leader who rallies and develops your team. You take pride in ownership of your work. We are focused on providing world class service to our customers and our employees.

Responsibilities:

1. Team Leadership: Assist the Store Manager in leading and motivating a team of sales associates to achieve sales targets and deliver exceptional customer service.
2. Inventory Management: Oversee inventory levels, conduct regular counts, and assist with merchandise ordering to ensure adequate supply and minimize outs.
3. Customer Service: Provide expert product knowledge and assistance to customers, resolving any inquiries or issues in a timely and professional manner.
4. Sales Support: Drive sales by actively engaging with customers on the sales floor, promoting special offers, and upselling products when appropriate.
5. Training and Development: Assist in training new employees on company policies, procedures, and product knowledge to ensure a knowledgeable and efficient team.
6. Store Operations: Help maintain a clean, organized, and safe working environment by adhering to company standards and procedures.
7. Administrative Tasks: Assist with administrative duties such as cash handling, opening/closing procedures, and reporting as needed.

Qualifications:

• Previous retail experience, preferably in a hardware store or related industry.
• Strong leadership and interpersonal skills with the ability to motivate and coach a team.
• Excellent communication skills, both verbal and written.
• Proven track record of achieving sales targets and delivering exceptional customer service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as required.
• Knowledge of hardware products and tools is a plus.

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for career growth and advancement within the company.
• Employee discounts on merchandise.
• Health insurance and retirement plans available.
• Paid time off

Rate of Pay: $21.90 to $22.90/hr depending on experience and position