Concessions Supervisor

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The City of Elk River is seeking candidates for Concessions Supervisor to work in the beautiful Furniture and Things Community Event Center. The Concessions Supervisor is responsible for leading team members to provide exceptional guest service and coordinating operational needs for the concessions stand and catering service. Candidate should have food handling, customer service, supervisory and leadership experience.

Qualified Candidates will have a valid MN driver's license; high school diploma or equivalent; and three years of food service work experience, OR an associate degree in hospitality management plus two years of food service work experience.

Exempt. Hours may vary based on facility needs, normally: W-F (11 am to 8 pm), Sat/Sun (11 am to 8 pm), and every 3rd weekend (Sat/Sun 8 am to 5 pm) Deadline to apply: Tuesday, May 28, 2024.

The City of Elk River is an Equal Opportunity Employer.

If you need assistance with the application process, please call Human Resources View phone number on us.edajobs.com.

Important Facts about Information on your Employment Application

Concessions Supervisor Position Description

Department/Division: Business Services/Multi-purpose Facility Immediate Supervisor: Community Event Center Manager Pay Grade: 8E FLSA Status: Exempt Last Updated: (date) 5/2024 Positions Supervised: Concession Worker Position Summary: The Concessions Supervisor is responsible for leading team members to provide exceptional guest service and coordinating operational needs for the concessions stand and catering service.

Essential Functions

• Trains team members and assigns duties, evaluates, and documents job performance.

• Ensures all food and beverage is prepared properly and meets quality standards.

• Maintains level of inventory throughout shift and orders replacement stock as necessary.

• Enforces city cash handling procedures and investigates any money and inventory discrepancies.

• Resolves any guest or team member issues that may arise.

• Provides direction and oversight to concession workers.

• Ensures that all policies, procedures, and practices are adhered to, including compliance related to alcohol service, food handling/sanitation guidelines, and general safety policies and procedures.

• Facilitates food service or catering services for facility renters, including in-house catering options.

• Works any open shifts to ensure location is fully operational and city standards pertaining to speed of service and guest satisfaction are met.

• Performs other essential job duties as directed.
  • Regular and timely work attendance.
  • Follows all safety procedures.
  • Participates in safety training.
  • Sets up and takes down chairs, tables, etc., for meetings.
  • Assists in operating and maintaining ice resurfacing equipment.
  • Assists in identifying and correcting ice surface defects.
  • Keeps supervisor informed of important developments to effectively maintain operations.
  • Takes initiative to perform other duties or assume other responsibilities as time allows.

Required Knowledge, Skills, and Abilities/Minimum Qualifications

• Knowledge of basic food handling, sanitation, and customer service.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Ability to handle cash accurately and responsibly.
• Ability to lift 50 pounds.

Minimum Qualifications

• Valid Minnesota driver's license and good driving record.
• High school diploma or equivalent.
• Three years of food service work experience or an associate degree in hospitality management plus two years of food service work experience.

Preferred Qualifications

• Supervisor experience in a fast-food or catering environment.

Physical Requirements

ESSENTIAL Standing or Walking Weekly or Monthly Working in Confined Spaces Daily Operating a Vehicle Daily Exposure to Temperature Extremes Daily Equipment Operation Frequently Sense of Smell Frequently Large Motor Skills Frequently Fine Motor Skills Frequently Computer/Typewriter Operation Daily Depth Vision Frequently Peripheral Vision Frequently Near Vision 1-4 Times per Year HIGHLY IMPORTANT Ability to Taste Frequently Good Hearing 1-4 Times per Year Sense of Touch 1-4 Times per Year Good Vision 1-4 Times per Year Carrying Objects Occasionally Ability to lift 50 lbs. Frequently Twisting/Turning Weekly or Monthly Repetitive Movements Weekly or Monthly Bending or Stooping Weekly or Monthly MODERATELY IMPORTANT Crouching or Kneeling Weekly or Monthly Lifting Objects above Shoulder Weekly or Monthly Lifting Objects Knee to Waist Occasionally Lifting Objects Floor to Knee Occasionally Exposure to Fire and Smoke Occasionally Exposure to Noise Frequently Far Vision Frequently

This Position Description is not intended to be all-inclusive. It is within the City of Elk River's discretion to assign additional duties and responsibilities or remove duties and responsibilities at any time.

This Position Description does not constitute a Contract of Employment.

Application Deadline Interested candidates must complete and submit the online line application by Tuesday, May 28, 2024.

Experience

• 2 year(s): Food service work experience
• 3 year(s): Food service work experience

Education

• High School or better

• Associates or better in Hospitality and Resort Management or related field

Licenses & Certifications

• Valid Driver's License