Clinical Ambulatory Services Rep II - Outpatient Ophthalmology Clinic

We are searching for a Clinical Ambulatory Services Representative II – Outpatient Ophthalmology Clinic at the West Campus – someone who works well in a fast‑paced setting. In this position, you will provide excellent customer service as the first contact for patients, providers and staff accessing ambulatory clinics. You will expedite the outpatient check‑in and check‑out processes by reviewing appointment status using the electronic appointment system to view information regarding appointment, insurance, and history. You will also collect pre‑visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic‑patient flow. You will also secure the financial integrity of the patient’s account by verifying benefits and obtaining referrals, authorizations, and pre‑certifications. Qualifications CCMA – Cert-Cert Clinical MA – CCMA National Health Career Association (NHA) CMA-AAM – Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA) CMA-C – Clinical Medical Assistant Certification American Medical Certification Association (AMCA) EMT – Emergency Medical Techn Texas Department of State Health Services EMT-A – Advanced EMT Texas Department of State Health Services EMT-B – Emergency Medical Techn-Basic Texas Department of State Health Services EMT-I – Emergency Medical Techn-Interm Texas Department of State Health Services EMT-P – Emergency Medical Techn-Parame Texas Department of State Health Services LIC PAR – Lic-Paramedic Texas Department of State Health Services NCMA – National Cert Med Assistant National Center for Competency Testing (NCCT) NRCMA – Nat Reg Cert Med Assistant National Association of Health Professionals (NAHP) RMA – Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants High school diploma or GED required. 2‑years’ experience in a clinical setting required. Healthcare and/or Pediatric experience preferred. Bilingual in Spanish/English preferred. All successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Responsibilities Perform patient registration procedures per department process. Obtain and verify patient demographic data for each encounter. Confirm patient appointments, verifying patient demographics and insurance information. Enter, batch, and reconcile charges daily. Ensure that interpreter services are available for patients as needed. Provide basic office support including ordering and maintaining office/clinic supplies; maintaining office equipment; managing correspondence; copying, faxing, mailing and filing documents; and collecting and distributing mail. Serve in key role to assure most efficient patient throughput in exam rooms. Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. #J-18808-Ljbffr