Receptionist Retail Sales Associate Part Time Weekdays/Evenings

Job Description

Job Description

The Receptionist/Retail Associate is the face of our business and is responsible to warmly receive, welcome and greet customers and guests, as well as handle daily sales activities in our store front and daily administrative tasks for our cooking school.

Responsibilities include ringing up sales, receiving inventory, stocking floor with merchandise, gift wrapping, greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information.

You will also be handling phone calls and emails of customers, students and people interested in our online cooking classes. This involved assisting with class registration, handling cancellations, gift certificates and answering general questions.

A Retail Sale Associate must process payments by totaling purchases; processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store's commitment to our customer. 

Requirements:

• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
• Dependable
• Strong communication and interpersonal skills
• Basic understanding of sales principles and customer service practices
• Proficient in verbal and written English language
• Thorough and detail oriented
• Good problem solving skills
• Good time management
• Solid basic math skills
• Good telephone etiquette
• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders

Required Experience

Previous sales and/or reception experience is preferred.

Position Type/Expected Hours of Work

This is a part-time position. Approximately 15-20 hours per week.

Hours and schedule may vary but shifts are generally between 9am-230pm or 2pm-6:30pm on weekdays.  Our immediate coverage need is Mon 9am-6pm and T/Th/Fri 2:00pm-6:30pm.  There is some flexibility based on your availability.