eCommerce Specialist

eCommerce Specialist

Department: Marketing

Employment Type: Full Time

Location: Atlanta, Georgia

Reporting To: Alex Lloyd

Description

Are you energized by optimizing online product experiences and driving measurable ecommerce results? Do you enjoy managing product assortments, improving onsite search, and using data to influence strategic decisions? Are you organized, tech-savvy, and excited to take on new challenges in a fast-paced digital environment?

If you're ready to grow your career on a collaborative, high-performing team, we'd love to meet you at Columbia Safety & Supply.

Since 2005, the Columbia Safety & Supply family of companies has grown into a network of six brands and seven locations across North America-serving commercial users, contractors, and industrial professionals with the gear and equipment they rely on every day.

As an Ecommerce Specialist , you'll play a key role in operating and optimizing our B2C websites. You will manage product listings, execute onsite promotions, refine pricing, and use data-driven insights to recommend meaningful improvements. Your work ensures our online shopping experience is accurate, engaging, and easy for customers to navigate.

In this role, you will collaborate closely with the B2C Ecommerce Manager, Creative Operations, Sales, and IT teams to enhance content, strengthen organic search rankings, support promotions, resolve site issues, and increase conversion rates. Success in this position comes from producing high-quality work, leveraging analytics, and contributing to consistent website performance improvements.

We've built a motivating and energetic work environment where you'll be challenged, supported, and empowered to grow, while enjoying the work you do and the team you do it with.

Key Responsibilities

• Manage product listings on all B2C websites (add, edit, remove) using tools such as Optimizely (CMS), Pimcore (PIM), and the Amazon Seller Portal to ensure accuracy, consistency, and an optimized product experience.
• Develop strategic plans for leveraging B2C sites, with a focus on onsite search performance, promotional execution, organic search ranking improvements, and conversion rate optimization.
• Monitor and report on performance metrics, including sales trends, competitive listings, and pricing insights across platforms.
• Leverage data to identify opportunities related to products, services, and site performance, and resolve issues using insights from website analytics and system tools.
• Optimize product and content feeds to key third-party platforms (e.g., Google, Microsoft, Meta) to improve visibility and traffic.
• Collaborate closely with the Digital Marketing Manager, Creative Operations, and Sales to enhance content, execute promotions, and generate high-quality leads-ensuring alignment across all digital touchpoints.
• Identify and prioritize website enhancement needs and communicate requirements to IT for efficient implementation and continuous site improvement.

Skills Knowledge and Expertise

• Excellent communication skills
• Experience in eCommerce, online marketing, or equivalent
• Knowledge of online marketplaces
• Excellent interpersonal skills and ability to work efficiently within a collaborative, cross-functional environment
• Attention to detail and ability to plan strategically
• Ability to manage multiple tasks and projects
• Experience with product listings, data feeds, and web analytics is strongly preferred

Why it's great to build your career with us!

• Health, Vision & Dental Insurance with company contributions
• Company HSA Contributions
• Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Paid Time off: Starts accruing on day one
• Volunteer Paid Time Off: Give back to our community & get paid!
• 401k Matching Options with no Vesting Requirement

#ZR

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.