AI Support Engineer

Mandatory Skills AI/ML Platforms Python Job Description The role is for an AI Support Engineer responsible for operational support of enterprise AI platforms. The focus is on ensuring stability, performance, availability, and reliability of AI/ML workloads by working closely with architecture, middleware, and development teams. The position requires 8–10 years of application or platform support experience with hands‑on exposure to AI/ML environments, including AI platforms (e.g., Vertex AI or similar), LLM-based applications, RAG pipelines, AI APIs, Python scripting, and monitoring AI workloads for latency, usage, errors, and model drift. Experience with Kubernetes and cloud-native environments is essential. Key Responsibilities Day-to-day operational support, incident triage and resolution related to AI APIs, model serving, pipelines, and data flows. Monitoring AI health, performance, quality, and cost. Coordinating with platform and middleware teams. Supporting deployment and configuration of AI services and agent frameworks. Performing root cause analysis. Maintaining runbooks, FAQs, and operational documentation. #J-18808-Ljbffr TechDigital Group