Commercial Insurance Account Manager (Raleigh-Durham-Chapel Hill Area)

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at McGriff , a division of Marsh Agency.

Marsh Agency provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Account Manager on the Real Estate/Hospitality Commercial Lines team , you'll build and maintain key client and carrier relationships, assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving. You will be joining a high-performing, award-winning team that specializes exclusively in REH and supports clients nationwide. This team manages a portfolio of premium relationships averaging above $1,000,000 annually, a marker of complex, substantial risks and deep client partnerships. This means you'll work on meaningful, sophisticated business from day one, with access to carrier relationships and industry expertise that typically takes years to build.

You'll work with the Co-Leader of the REH Practice and leading Marketing Account Executives to monitor and manage the renewal process for assigned clients, provide analysis and recommendation of coverage needs, prepare/provide marketing information, complete the implementation process, create premium allocations, schedule and conduct meetings, prepare and deliver forms to clients, attend seminars, classes, client and insurance carrier meetings to stay up-to-date on products and legislative changes, and participate in other projects as needed.

Why Specialize in Real Estate & Hospitality?

The REH Commercial Lines practice at McGriff is one of the firm's most successful specialized vertical teams. Here's why top performers choose this path:

• Deep Market Expertise: You'll be embedded in a team that speaks fluent REH—from property-specific underwriting to hospitality workforce challenges. This specialization is a career differentiator.
• Significant Client Base: Managing accounts with $1M+ premiums means working with sophisticated decision-makers and complex business problems.
• Growth Runway: As this team expands, high performers have clear visibility into advancement and leadership opportunities.
• Carrier Relationships: Access to relationships and insights built over years—learn from producers who've mastered a niche market.
• Industry Network: Build your professional brand within a thriving vertical. Specialists command premium positions and compensation in our industry.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Bachelor's degree or equivalent education and related training
• 3+ years of commercial insurance industry experience (we prioritize candidates with a track record of growth and measurable client success)
• Property and Casualty insurance license
• Exceptional client relations skills: strategic communication, service excellence, and problem-solving orientation
• Strong proficiency with Microsoft Office Suite and CRM/management systems

These additional qualifications are a plus, but not required to apply:

• Demonstrated success in a specialized industry vertical or niche market (we value those with the discipline to go deep)
• Advanced degree or professional designation (CPCU, ARM, etc.)
• Experience with Requests for Proposal (RFP) management
• Track record of relationship-building and cross-functional collaboration

A Note for Top Performers: If you've excelled in a different insurance segment but are attracted to specialization and a proven high-performing team, we want to hear from you! This role offers the opportunity to bring your best practices into a team with deep REH expertise—a powerful combination.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about McGriff, a division of Marsh Agency, check us out online:

For careers at McGriff visit: or flip through our recruiting brochure:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh Agency and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

McGriff Insurance Broker | McGriff

McGriff specializes in business and personal insurance, employee benefit solutions, risk management services, specialized industry expertise and more.