Network Engineer / Network SME

Yochana

Role Summary

We are looking for an experienced Network Engineer with strong expertise in enterprise network environments, Cisco routing & switching, and SD-WAN technologies. The role requires hands-on troubleshooting skills, the ability to manage complex incidents, and experience working in multi-vendor environments while ensuring high network availability and performance.

Key Responsibilities

Provide L2/L3 support for enterprise network environments, including troubleshooting complex network issues
Design, deploy, and support SD-WAN solutions across enterprise environments
Manage and troubleshoot Cisco routing & switching infrastructure (Catalyst, Meraki)
Handle incident, problem, and change management using ServiceNow
Perform root cause analysis (RCA) and implement preventive measures
Monitor network performance, identify bottlenecks, and drive optimization initiatives
Support multi-vendor network environments and coordinate with OEMs when required
Lead or support network upgrade, migration, and optimization projects
Maintain network documentation, runbooks, and knowledge articles
Act as a Subject Matter Expert (SME) and mentor junior engineers
Work closely with NOC/operations teams for 24/7 network support and escalations

Core Technical Skills

Routing Protocols: BGP, OSPF, EIGRP
Switching: VLANs, STP, EtherChannel
Hardware/Platforms: Cisco Catalyst Switches, Cisco Meraki
Networking Fundamentals: TCP/IP, DNS, DHCP
SD-WAN: Design, deployment, and troubleshooting
VPN Technologies
Network Monitoring & Performance Analysis (Latency, throughput, etc.)
Tools: ServiceNow (Incident, Problem & Change Management)
Experience with multi-vendor environments

Preferred Qualifications

Experience working in large enterprise or carrier-grade environments
Exposure to NOC operations and incident management processes
Strong understanding of network reliability, scalability, and performance optimization
Cisco certifications (CCNP - preferred but not mandatory)
Strong documentation, communication, and leadership skills

Key Competencies

Strong analytical and troubleshooting skills
Ability to handle high-pressure situations and critical incidents
Ownership mindset with focus on service stability and improvement
Ability to work across global teams and stakeholders

Apply

Vacancy posted 4 days ago

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