HUMAN RESOURCES TECHNICIAN

Human Resources/Risk Management Clerk

Performs a variety of routine to complex clerical and administrative work to support the operational needs of the Human Resources/Risk Management Department. This position is considered an emergency/disaster position. During emergency conditions, all City employees are automatically considered emergency service workers.

Minimum Qualifications:

• Graduation from an accredited college or university with Associates Degree in Public Administration or Business Administration, Human Resources Administration or related field; or two years college credit towards a bachelor's in the same disciplines; or two (2) years of experience in a progressively responsible human resources environment or an equivalent combination of education, training, and experience.
• Must possess and maintain a valid Florida driver's license.
• Possess the National Incident Management System (NIMS) IS-700 within 30 days of employment and the ICS-100 and ICS-200 within 90 days of employment. There may be additional NIMS required, which will be scheduled by your Supervisor.
• Must possess the Cyber Security Awareness Training for State of Florida Employees within 30 days of employment and maintain it every year thereafter per state statute 282.318(4)(i).

Essential Job Functions/Other Job Functions:

• Assists the Human Resources/Risk Management Department to align the strategic direction of the City by supporting and promoting the organization, helping in the implementation and execution of Human Resources and Risk Management initiatives, programs while promoting the role of the Department as a key business partner.
• Provides assistance to the Director and other department staff when needed, in support of organizational goals. Keeps the HRRMD informed of personnel and/or other matters which impact operations and Department's functions which deal with any and all aspects of human capital management or risk management.
• Prepares job vacancy announcements talent acquisition using a wide variety of talent sources and methods for external and internal recruitment (i.e. job boards/ads, career fairs), which support effective and efficient approaches to sourcing and recruiting qualified employees.
• Processes applicants' records for the onboarding process, exit process and other related functions associated with the processing of payroll records.
• Uses the applicant tracking system to post positions, review, process and refer applications to the designated department hiring manager(s). Posts positions to outside job boards as assigned. Assist with onboarding. Closes out recruitments at the end of the recruiting process to include sending communication to the applicants and maintaining appropriate files and records.
• Processes payroll by preparing, reviewing, entering employee personnel actions (i.e. new hires, separations, promotions, transfers, performance reviews and other transactions), entering benefits deduction and updating employee records in the HRIS system (MUNIS). Responsible for reviewing the posting changes while ensuring accuracy and completeness of data entry.
• Maintains all personnel related records. Responsible for personnel records retention and compliance with State guidelines.
• Reviews and routes all incoming HR/RM communications including but not limited to, mail, answering phones and monitoring the HR email inbox, determines and identifies items that require immediate attention.
• Works with HR staff on maintaining and updating Standard Operating Procedures (SOPs), Checklists and reports to ensure current and accurate information, consistent with processes of the Human Department and Risk Management functions. Ensures HRRMD is kept abreast of changes.
• Provides customer service to employees in areas of pay, benefits within the scope of knowledge and refers complex inquiries and personnel issues to the attention of the appropriate staff or HRRM Director.
• Supports the HR personnel with limited risk management duties such as input of claims data into the tracking system, updates and maintaining paper and computer files, and assists with basic claims.
• Provides general personnel related information to other agencies and the general public, to include Public Records Requests, employment verification, both verbally and in writing, filling out employee salary history for mortgage and other miscellaneous information as required in compliance with city policy.
• Composes and prepares a variety of correspondence and documents incoming to the department are stamped daily; and maintains department filing system, administrative logs, and reports.
• Maintain high levels of personal and professional integrity promoting core values, integrity and accountability throughout the organization.
• Work towards maintaining the HR/RM team's capacity and flexibility to respond to fluctuating workflows while achieving positive outcomes for the Human Resources/Risk Management Department to promote teamwork and efficiency within the HR/RM department.
• Attends seminars and workshops related to duties and responsibilities.
• Provides back-up to other related positions as needed.
• Prepares general correspondence.
• Perform all other duties as assigned.

Critical Skills/Expertise:

• Beginner knowledge of principles and procedures for talent acquisition, recruitment, selection, training, benefits programs and leaves, and human resources information systems ensuring compliance with applicable federal and state law and regulations.
• Beginner knowledge of employment laws and regulations to include the principles, practices, and procedures in areas of public personnel, payroll processing, recruitment, in public sector municipal government organization.
• Knowledge of public record law and government record retention schedules.
• Ability to perform work that requires constant and careful attention to detail with extreme accuracy using logic and reasoning and/or with frequent interruption while working, reading and understanding documents and reports.
• Ability to analyze, interpret and carry out assigned projects to their completion. Ability to plan, organize prioritize and coordinate work to meet time commitments.
• Ability to assist with report preparation. Ability to present ideas clearly and concisely. Knowledge of methods of data collection. Ability to communicate effectively both orally and in writing
• Working knowledge of modern office practices, systems and procedures; working knowledge of personal computers and electronic data processing.
• Working knowledge of personal computers to include, but not limited to, working knowledge Microsoft Office Products with emphasis in Outlook, Excel and Word.
• Ability to learn new processes and systems efficiently.
• Ability to work collaboratively in a team environment.
• Ability to establish and maintain effective working relationships with applicants, employees, City officials, and the public.
• Ability to manage confidential and sensitive personnel data in a professional and discrete manner.