Assistant Restaurant Manager, Drake's, The Lodge at Bodega Bay

With its rugged coastline and rolling vineyards, the Sonoma Coast has its roots firmly planted in the soil. The Lodge at Bodega Bay, poised atop a tranquil bluff, reflects the wild beauty of this romantic region. Consistently rated as the #1 Hotel in Bodega Bay and on the Sonoma Coast on TripAdvisor.com, our friendly, down-to-earth and knowledgeable team will ensure our guests have a memorable stay.

We are seeking an AM Assistant Restaurant Manager to join our team.

This position assists in the effective management and direction of the Restaurant operation by providing quality service to the guest, excellent leadership to the employees and monitoring cost and inventory to ensure a profitable operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists in the supervision of the Restaurant and Bar staff, to include scheduling, enforcing service standards and in the training and motivation of the staff.
• Assists in the supervision of the Banquet, In-Room Dining, Restaurant and Bar staff, to include scheduling, enforcing service standards and in the training and motivation of the staff.
• Visually inspect the Restaurant and Bar and take action to ensure the restaurant is clean and organized and all equipment is in working order.
• Assigns and inspects all Restaurant associates sidework daily.
• Oversees the setting up of the dining room and service areas.
• Regularly monitors product quality and plate presentation to ensure consistency of service standards.
• Ensure food items are prepared to guest specifications, by interacting with guests, ascertaining satisfaction and assisting in resolving the issue if a problem of dissatisfaction arises with the level of service or the food item requested.
• Regularly monitors supplies, to include linen, glassware, china, silverware and condiments, to ensure the restaurant is properly stocked to meet the needs of business.
• Regularly monitors the payroll budget to ensure labor costs are aligned with the forecast
• Assists in conducting performance evaluations and coaches and counsels Restaurant employees when necessary.
• Regularly assists the Restaurant Manager in conducting Restaurant staff meetings for the purpose of keeping the staff informed, providing training and to create a positive work environment.
• Reviews the Reservation Book, Group Resumes, Event Schedules and daily reports to ensure the Restaurant is properly staffed to meet business demands.
• Reviews, revises and approves daily payroll reports as needed.
• Assists employees and may perform in the capacity of any of the positions supervised.
• Documents and submits a work order to report items that need to be repaired and follows up with Maintenance accordingly.
• All other duties as assigned by the supervisor

Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action up to and including termination.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all employees are required to fully comply with the hotel rules and regulations for the safe and efficient operation of the facility.

SUPERVISORY RESPONSIBILITIES

Assists in the overall direction and coordination of the Restaurant, carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training employees and assisting the Restaurant Manager in planning, assigning, and directing work; appraising performance; rewarding and disciplining employees addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• The ability to effectively deal with employees and customers some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
• Able to write Food & Beverage reports, business correspondences, memos and employee performance evaluations
• Excellent organizational skills
• Ability to move through a crowded Restaurant to monitor activity.
• Ability to read, listen and communicate effectively in English.
• Basic math skills that include the ability to add, subtract, multiply and divide.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Able to work in a fast paced environment.
• Meets legal age requirements for the position.

EDUCATION and/or EXPERIENCE

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma is preferred. Previous Food and Beverage and/or Restaurant supervisory experience is preferred. Excellent wine knowledge is also preferred.

CERTIFICATES, LICENSES, REGISTRATIONS


Valid California Driver License is required. Certified in the Responsible Service of Alcohol is preferred. CPR/First Aid Certification is preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to stand, walk, sit; carry, balance use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must frequently lift and/or move up to 50 pounds.


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. At times may be required to work outdoors.

GROOMING:

All employees must maintain a neat, clean and well-groomed appearance (specific standards available.)

PAY SCALE


The pay rate for this position is $25.00 - $30.00 per hour. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel experience, and education.


The Lodge at Bodega Bay is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American's With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.