Clinical Nurse Manager

Clinical Nurse Manager

The Clinical Nurse Manager provides strategic, operational, and clinical leadership to ensure the delivery of safe, patient-centered, high-quality care within the department. This role oversees daily clinical operations, ensures optimal staffing and resource utilization, and supports nursing staff through mentorship, performance management, and professional development. The Clinical Nurse Manager collaborates closely with physicians, interdisciplinary teams, and senior leadership to drive quality outcomes, regulatory compliance, patient satisfaction, and a culture of excellence. In addition, this leader plays a key role in implementing evidence-based practices, managing departmental initiatives, and fostering an environment that promotes continuous improvement, staff engagement, and exceptional patient experiences.

Qualifications Required: Current South Carolina or compact state licensure as a Registered Nurse (SCLLR) in good standing required. Bachelor of Science in Nursing (BSN). Or development plan as agreed upon by CNO. Minimum 3-5 years of clinical nursing experience. Basic Life Support (BLS) certification required. Advance Cardiovascular Life Support (ACLS) certification required, or must acquire within 3 months of hire Specialized Certifications in Life Support (TNCC, PALS etc.) required for specialty, or acquire within 3 months of hire Certification, as defined by the American Board of Nursing Specialties, at hire or completed within one year.

Preferred: Master’s degree in Nursing, Healthcare Administration, or related field. Leadership or supervisory experience. National specialty certification (e.g., CNML, NE-BC, CEN, CCRN, etc.)

Skills and Competencies: Strong leadership, communication, and relationship-building skills. Ability to manage complex clinical operations and prioritize effectively. Knowledge of regulatory standards and evidence-based nursing practice. Proficiency in problem-solving, conflict resolution, and change management. Strong focus on patient safety, quality outcomes, and staff engagement.

Key Responsibilities:

Leadership and Management: Provide daily oversight of nursing operations, staffing, workflow, and clinical processes. Supervise, mentor, coach, and evaluate nursing staff to support professional growth and maintain high performance. Manage scheduling, timekeeping, and staffing to ensure adequate coverage and skill mix. Promote a culture of teamwork, accountability, patient safety, and service excellence. Participate in recruitment, onboarding, and retention strategies for nursing personnel.

Clinical Oversight: Ensure delivery of safe, high-quality, evidence-based patient care. Serve as a clinical resource and role model for nursing practice. Support compliance with nursing standards, regulatory guidelines, and hospital policies. Monitor patient care outcomes, quality indicators, and performance metrics. Participate in and lead quality improvement initiatives. May be required to staff clinically if needed.

Operations and Coordination: Collaborate with physicians, interdisciplinary teams, and support departments to optimize patient flow and service delivery. Assist with budget management, supply oversight, and efficient resource use. Responding to patient concerns and service recovery is needed to enhance patient experience. Ensure readiness for surveys, audits, and regulatory inspections (e.g., DNV, CMS, state agencies).

Education and Professional Development: Identify learning needs and support ongoing education, competencies, and training for nursing staff. Facilitate orientation programs for new hires and cross-training of existing staff. Promote and model evidence-based practice, professional standards, and continued professional development.

ICARE Standards of Performance: The Clinical Nurse Manager will demonstrate excellence in professionalism through the ICARE Standards, along with positive interactions with their peers and work colleagues. The Clinical Nurse Manager will actively engage peers and clinicians with the highest standards of practice, following policies/procedure and carrying out quality based efficient safe care.